Cristen Sayles

Salvage Representative| Full-Time

About

I’m a motivated and dependable Business Administration student (graduating September 2024), with 7+ years of experience in customer service, claims processing, administrative support, and data entry. My background includes working in high-pressure environments such as GEICO and Five Star Dealerships, where I honed my skills in technical troubleshooting, problem-solving, and team collaboration. I’m passionate about helping others and thrive in roles that require strong communication, attention to detail, and adaptability. Whether it’s managing data with precision, assisting clients through difficult moments, or juggling multiple priorities with ease, I bring a positive attitude and a drive to get the job done right. Currently seeking opportunities where I can contribute my skills while continuing to grow in business operations, human resources, or administrative roles. Let’s connect!

Country

United States

City

Union City

Industry

Human Resources

Skill

Troubleshooting, Business Administration, Teamwork, Human Resources (HR), Medical Terminology, Organization Skills, Microsoft Office, Study Data Tabulation Model (SDTM), Ethics, Automobile Accidents, Data Entry, Time Management, Interpersonal Skills, Fundamentals, Problem Solving, Seminar Presentations, Full-Charge Bookkeeping, Report Preparation, Skilled Multi-tasker, Setting Appointments

Experience

Salvage Representative| Full-Time

GEICO

2016-10 - 2023-12 · 7 yrs 3 mos

Title Processing Specialist Assisting policyholders in all 50 states after their vehicles have been claimed as total losses Assisting our customers during Accidents and natural disasters and traumatic experiences. Take initial loss reports Completeng necessary paperwork and issuing payments. Inbound and Outbound Claims

Service/Sales Receptionist/Service Cashier & BDC

FIVE STAR DEALERSHIPS

2014-4 - 2016-9 · 2 yrs 6 mos

Customer Engagement Lead Generation Data Management Customer Follow-up Collaboration Collect the total retail charges from the customer in cash, check or authorized charge account. Setting Appointments Taking Messages & Routing Calls

Work Study Student (Data Entry) Part-Time

CENTRAL GA TECH COLLEGE

2013-10 - 2014-6 · 9 mos

Selected to be part of work-study based on financial aid given by the college Entered numerical data into database with speed and accuracy using 10-key pad Increased data-entry productivity by maintaining detailed logs of data products, identifying issues and improving them Corrected any data error to prevent later issues such as duplication Scanned documents and saved in a database to keep records of essential organizational information.