Cristel Niña Flores

- Manage end-to-end order processing for supermarkets and retail partners, ensuring accurate and timely fulfillment - Prepare and maintain order manifests for scheduled pickups - Handle invoicing and financial operations, including Accounts Payable and Accounts Receivable - Verify vendor bills, create payment records, and process payments accurately - Send and manage credit claims to customers - Coordinate holiday rosters for supermarkets and company annual holiday scheduling - Provide administrative support through email and phone correspondence - Research and coordinate energy providers (electricity and gas) to support operational efficiency

Created posts for the company to promote services, increasing engagement, doing layouts, captions, etc. Assisted in the website creation, particularly in creating the layout, providing the content, and uploading photos.

- Conduct one-on-one online English lessons for non-native speakers of varying proficiency levels - Customize lessons to improve speaking, listening, pronunciation, grammar, and vocabulary - Encourage student confidence through conversational practice and real-world topics - Monitor student progress and adapt teaching strategies based on individual learning needs - Maintain a positive, engaging, and supportive online learning environment

Responded to queries made by real-estate agents and clients handled by the broker about properties, product knowledge seminars, processes, etc. Followed up on clients who inquired and provided property or process suggestions for better customer experience. Followed up on interested real-estate agent applicants regarding their progress and checked in on real-estate agents regarding their sales. Managed the brokers’ Facebook pages by marketing through posting, engaging, messaging, boosting, etc. Participated in trainings and seminars relating to the industry. Conducted site trips to check different condominiums and house-and-lot units for a better appreciation of the developers’ offerings whenever possible.

- Secured sponsors and managed ongoing sponsor relationships - Assisted in ticket sales and promotional efforts - Acted as a point of contact for sponsors and attendees

Accounts Payables Assistant July 2023 – August 2023 ● Recorded and processed supplier transactions related to hospital accounts payable. ● Managed and maintained accurate entries for supplier invoices and payments. ● Reviewed and verified invoices for accuracy before processing. ● Coordinated with suppliers to resolve discrepancies and ensure timely payments through phone calling, messaging, or emailing. ● Assisted in the reconciliation of accounts payable records with supplier statements. ● Supported month-end closing activities by preparing accounts payable reports. ● Processed and disbursed salaries for medical staff following established payroll schedules and issued receipts. Accounts Receivables Assistant ● Processed and recorded customer invoices accurately and promptly. ● Communicated with customers to follow up on overdue accounts and resolve payment issues. ● Assisted in the preparation of financial reports related to accounts receivable. ● Collaborated with other departments to address billing inquiries and disputes. PhilHealth Department Encoder ● Accurately input and maintain patient data and health information into the PhilHealth system. ● Process and validate claims submissions in accordance with PhilHealth regulations. ● Ensure compliance with documentation standards and confidentiality requirements. ● Generate and maintain reports on claims processing and payment status. ● Assist in training new staff in data entry procedures and system usage. Data Analytics Assistant ● Sorted Data using Excel through the Learning VLOOKUP function in Excel. ● Created a PowerPoint presentation for training new employees on using Excel.

GPA 1.64