Cristabel Lim
Sr Director, Total Rewards & Strategic Programs @ Epicor
About
Strategic Total Rewards and HR Technology executive with 10+ years of global experience leading compensation, benefits, and HR systems at scale for a multinational software organization (5,000+ employees, $1B+ revenue). Recognized for designing future-ready rewards architectures, modernizing HR platforms (Workday), and partnering with executives to align workforce investment with growth, profitability, and AI-driven transformation. Beyond the office, I’m all about curating memorable experiences, whether it’s crafting the perfect family trip or a team celebration that brings people together.
United States
San Francisco Bay Area
Computer Software
Compensation Strategies, Benefits Design, Workday, Project Management, Due Diligence, Global Teams, M&A Due Diligence, Benefits Administration, Compensation Benchmarking, Salary Structures, Benchmarking, Stock Management, Leveling, Broad-based Compensation, Compensation Structures, Team Leadership, Teamwork, Microsoft Office, Compensation & Benefits, Public Relations
Experience

Sr Director, Global Total Rewards & HR Technology
United States
- Own enterprise-wide Total Rewards and HR Technology strategy for a global SaaS organization, reporting to the CHRO and serve as executive advisor to the executive leadership team. - Built and lead a 15-member global team across compensation, benefits, and HR technology, covering 30+ countries through a scalable operating model to support Epicor’s multi-year growth toward $2B+ revenue. - Serve as a product owner for Workday HCM, leading a multi-year global implementation and post-go-live optimization. - Redesigned global benefits strategy and governance framework, consolidating vendors, implementing cost modeling, and introducing global wellbeing programs that improved participation and cost predictability. - Reduced U.S. and global benefits cost trend by 6% YoY while maintaining market competitiveness. - Partner with finance and HR leaders to align headcount, rewards, and cost modeling with corporate financial plans, ensuring data-driven decision-making across regions.

Director, Global Total Rewards
United States
- Redesigned global job architecture, consolidating 1,300 roles to 600, improving career path visibility, market competitiveness, compensation structure alignment, and governance. - Implemented benefits harmonization and renewal strategy for the U.S. and international markets, improving cost management and employee satisfaction scores. - Partnered with brokers and finance to forecast and mitigate global benefits cost trends.

Global Senior Compensation Advisor
Austin, Texas
- Lead and project manage with a cross functional team the implementation of PeopleFluent for salary planning and bonus calculation - Lead and project manage the global annual salary planning process (4,000 employees in 30+ countries) - Own the company bonus calculation, processing and communication - Provide recommendation for the Americas Sales compensation/quota planning process - Lead the implementation of Payfactors for survey administration - Develop the simplification of company roles for Customer Support, Marketing and Sales to enable career pathing - Review sales compensation base salary and variable incentive based on market data, internal equity, pay mix and OTE/quota ratio - Provide recommendation on escalated compensation requests based on business needs, company guidelines, budget, market data and internal equity

Global Senior Compensation Analyst
Monterrey Area, Mexico
- Lead and project manage the global annual salary planning process (4,000 employees in 30+ countries) - Lead and project manage the implementation of online Total Rewards Statements for the US, India, UK and Mexico - Manage the annual out of cycle compensation budget by executive - Support the development of company global salary ranges - Develop the simplification of company roles for Customer Support and Marketing to enable career pathing - Responsible for survey submission for three major salary surveys - Provide recommendations and guidance on base salary and variable incentive adjustments aligned to company guidelines, policies and practices

Global Compensation Analyst
Monterrey Area, Mexico
- Support the global annual salary planning process - Responsible for analysis and processing of out of cycle compensation requests - Recommend base salary and variable incentive adjustments aligned to company guidelines, policies and practices - Review job descriptions to determine salary grade and accurate classifications - Responsible for survey submission for three major salary surveys - Provide recommendations for the company salary structure, FLSA regulations (US), job descriptions and organizational design. - Recommend corrective or alternative solutions to resolve compensation-related problems.

Compensation Analyst
Monterrey Area, Mexico
-Manage the Stock Plan for Executives (granting, assignment, statements, dividends). -Support for the annual ST and LT bonus calculation. -Manage and support SAP HR project management for all the BUs. -Support the annual budget for the area. -Manage reporting (actuarial information, headcount) -Manage the Compensation and Benefits community among the BUs.

Compensation Intern
Monterrey Area, Mexico
-Manage and consolidated HR indicators from all the Business Units. -Support for the annual ST and LT Bonus Calculation. -Support for the Stock Plan for Executives (granting, assignment, statements, dividends). -Support in SAP HR project management for all the BUs. -Manage and consolidated actuarial information.

Communications Coordinator
Amelie Péché
San Pedro Garza García
- Manage social networks as Community Manager and worked with publicity campaigns. - Work with new product development from brainstorming to pricing and promotion. - Manage photography, Adobe Photoshop and Ilustrator. - Work in teams to successfully implement new products in the store. - Structure guidelines for branding. - Manage events for product placement and alliances with other companies. - Work and managed clients like Nespresso, Vinoteca and IOS Offices.

Resident Student Development Assistant
Monterrey Area, Mexico
-Worked in teams to brainstorm new strategies for resident integration. -Managed schedules for summer events. -Worked events with suppliers and logistics. -Managed and created content for social networks. -Analyzed the impact of each event for future implementation.

Marketing Intern
tijuana area, mexico
-Work structuring and preparing Facebook and Twitter platforms. -Work with social networks developing strategies for clients to participate. -Analyze the way platforms are working, the market, and how to integrate it for clients. -Work in the campaign "YoSoyTress", to generate identity in the organization. -Create a schedule for Facebook and Twitter publications to be posted based on the events' schedule for 11 cities. -Work in event planning, specifically in the logistics of material for the different offices.
Cristabel Lim's Contact Information
Phone
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