crepin mahop

technology consultant

About

Experienced Senior Consulting Analyst with a demonstrated history of working in the information technology and services industry. Strong information technology professional skilled in Communication, Public Speaking, Software Lifecycle, End User Training, and ServiceNow.

Country

united states

City

lanham

Industry

electrical/electronic manufacturing

Skill

data analysis, public speaking, research, program management, customer service, sql, servicenow, microsoft powerpoint, software delivery lifecycle, written and verbal communication, process analysis, end user training, xml

Experience

technology consultant

mathematics science tutor

howard university

2012-8 - 2015-5 · 2 yrs 10 mos

 Works as a tutor in advance Mathematics courses like Differential Equation, Linear Algebra, Calculus, Algebra, numerical analysis….

business analyst intern

accenture

2014-6 - 2014-8 · 3 mos

*  Worked for the Business operation service division *  Focused on JIRA reporting service desk *  Improved and lessened daily, weekly and monthly reports compilation time *  worked on the translation from manual to automatic of the JIRA reporting system *  Consolidate and redesigned service desk reports *  Developed interactive, dynamic and easily updatable reports *  Provided clear action items for the service desk team members, after analysis of the daily, weekly and monthly generated reports *  Developed user guide and training document for the JIRA reporting service desk team *  Improved skills in Standardized Queries Language, EXCEL, Business analysis, and Key Performance indicator

researcher

summer program in research and learning

2012-5 - 2012-6 · 2 mos

 Worked in a team of five members in a research program named Generating Functions from Weighted Walks  Our objectives were to find relationships between sequences (on the diagonals) that start at the origin and stay above the x-axis

interpreter

howard university

2012-5 - 2012-5 · 1 mo

* Clinical Lab Seminar Program: May 2012 *  Diligently worked as a French-English Interpreter for the 2012 HU-CLS (Clinical Laboratory Science Programs) *  Acted as a translator between a French delegation from Ivory Coast and the Howard University Nursing School *  Acted as the liaison to establishing partnership between the two institutes

human machine interface and engineering - intern

fca fiat chrysler automobiles

2013-5 - 2013-8 · 4 mos

*  Work in the department of Advance Concept Engineering, specifically in the Human Machine Interface branch *  Planned and organized events as well as collected data pertaining to the Human Machine Interface customer experience user testing *  Develop two Human Machine Interface Best Practices (documents publish internally) to an aligned state between Chrysler and Fiat *  Develop virtual analysis Human Machine Interface skills to further support the Best practices document