Craig Murphy

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Temporary Faculty assisting with special projects within the Human Resources division of the School of Medicine. I have room for 1 to 2 part time clients depending on the projects and deliverables.

Today, no other data ecosystem in the world can bring about a return on investment and innovation like that of SUPERNAP. The stand-alone, purpose-built, mission critical data centers keep businesses running at peak performance. SUPERNAP assures innovation, security, and reliability for more than 1,000 global clients from sophisticated start-ups to Fortune 100 powerhouses. SUPERNAP, an independent, privately held company headquartered in Las Vegas, Nevada USA and expanding around the globe, is driving vital transformation in the technology infrastructure industry. SUPERNAP data centers are the only certified Uptime Institute Tier IV rated colocation facilities in North America. Furthermore, SUPERNAP provides extreme return on investment benefits through unrivaled connectivity, cloud and collaboration ecosystems.

Deliver executive and management performance coaching. Lead the training & leadership initiatives within the division. Oversee the learning and development of the Hotel Operations Support Teams in Atlanta, Guadalajara, and Manila. Conduct skill assessments and develop learning pathways. Facilitate learning and leadership events Agile ability to enter the ‘Danger Zone’ by facilitating difficult conversations with management teams. Inspire team members daily to reach their greatness and deliver results. Observe consultants working with our hotels, offering feedback and coaching. Source and interview candidates for all positions and levels. Conduct panel and role-playing interviews with regional directors and area managers. Influential member of the Hotel Operations Leadership Team. Administrator of Salesforce platform, CMS telephony, and Callinize application for department

Travel to resorts globally to rollout property management software, train users, and shut down legacy systems. Troubleshoot PC issues and user permission issues. Represent Corporate in a professional yet relaxed manner. Consult and coach GM’s and all level of team members on processes and performance while utilizing the software. Manage multiple IT implementation projects as schedule dictates. Implementation of proprietary total property management software ATLAS/Clarity. Act as Liaison between corporate IT and all 39 U.S. resorts. Test and troubleshoot software platform prior to go-live roll outs.

Traveled to 230 client sites to train users on one or more of four software platforms. Assess client needs and translate them into tangible system value. Facilitated 20 participants per session. Conduct WebEx webinars with clients. Design and facilitate leadership training for 10 managers and 90 employees. Designed, developed, and implemented classroom content and evaluation criteria on casino enhancement products. Facilitated client and internal application training on casino enhancement product suite consisting of Relationship Management, Marketing, and Business Intelligence for the casino industry Leadership development of internal management and employees.

CORPORATE DIVERSITY & LEADERSHIP TRAINING MANAGER Obtained “Master Trainer” status in the Diversity Champion Workshop. Workshop was life changing for most participants. It focused on leadership, diversity, and team building for 13 resort properties in three states. Utilized experiential learning skills with up to 30 participants in each session. Facilitated the creation of 4,000 Diversity Champions for MGM MIRAGE Resorts. Facilitated a three-day Diversity and Leadership training workshop for Executives, Directors, and Managers of the MGM MIRAGE Resorts properties. Training @ 4,000 Participants Developed classroom content and facilitated various employee training programs Guide training participants in open dialogue with the ability to change direction quickly CORPORATE GOVERNMENT AFFAIRS COORDINATOR Managed the administration aspect of government affairs department. Created political communications for employees’ at all thirteen resorts nationwide. Created ways to increased voter turnout during elections cycles. Tracked all political contributions and ensure company stays within Federal guidelines Coordinated Voter Education and Registration for 77,000 employees Budgeted tracking and analysis SENIOR EMPLOYEE COMMUNICATION COORDINATOR - Bellagio Hotel & Resort Managed internal communications for Bellagio departments and team members. Ensure all levels of team members are informed of internal and external activities creating a greater guest experiences. Created and coordinate communications for team member events. Worked with all levels of management on company projects. Created and administer personnel policies for property. Projected Lead for Employee Voter Registration Program, increased employee voter registration from 40% to 75% in within three months.