Craig Cole, PMP

This consultancy is developing and implementing fundraising and marketing strategies to raise awareness and funding for ISD.

• Assessed fundraising department strategy across revenue streams and delivered a report on new growth opportunities. • Established and facilitated cross-functional working groups to implement projects based on the outcome of the growth report.

• Creating a decision-making framework to introduce Generative Artificial Intelligence tools into daily use at ALSAC including Microsoft Copilot, Microsoft 365 Copilot, Azure Open AI, and Salesforce Einstein. • Following the PMO process utilizing Jira to track progress, Smartsheet as a project planning tool, and Oracle for budgets.

• Grew the portfolio of the Experienced Workers Program (EWP), which identifies and hires those ages 55 years and older to fill human capital needs for federal government agencies including The National Park Service, Forest Service, and Fish and Wildlife. Supported the growth of the organization. Clients increased by 40%, revenue by 47%, and total program participants by 56%.

• Utilized change management skills to conceive of and collaboratively design and implement new agile processes tailored to the organization resulting in a high-performing, customer-focused software development team. • Developed a technology roadmap and set of performance metrics that enabled executive leadership to objectively monitor progress weekly.

• Managed two Red Cross priority funding programs, Home Fire Campaign, and Fleet Optimization, achieving revenue goal of $50M by effectively working cross-functionally among finance, marketing, fundraising, and operations. • Added value by creating a Project Management Office (PMO) for the Planning and Insight team. Led weekly meetings enhancing team collaboration and decision-making by tracking progress and aligning more than 20 projects focusing on reporting, goal setting, prospect research, and operational playbooks.

• Recruited and led a 5-member team in a dynamic environment to develop sustainable institutional infrastructure at the Red Cross to create multi-year, multi-million-dollar funding programs. The Home Fire Campaign, the Centennial Swim Scholarship Program, and Fleet and Capital Projects are examples. • Collaborated cross-functionally with business units, finance, marketing, IT, and fundraising to create and deliver new fully vetted programs to the national chapter network. Improved fundraiser and donor experience by working with marketing to provide compelling customer-facing material

• Built from the ground up all aspects of an international organization that provided microcredit, savings, and business training services to more than 1 million people in 21 countries • Implemented organizational infrastructure, setting up financial systems, budgeting process, and HR policies and procedures. •Developed and implemented an annual fundraising strategy to increase revenue by sharing inspirational client stories through in-person donor meetings, foundation proposals, social media, and targeted mailings. • Designed program principles, training, and reporting structures, supporting new microfinance institutions and savings group programs in countries that included India, South Sudan, Uganda, and Peru.

• Collaborated with internal stakeholders to create a first-of-its-kind project department to develop funding opportunities for donors and increased revenue. • Identified projects, secured funding, and provided informative reports for donors by collaborating with fundraising, IT, and finance departments to design and implement sustainable and integrated processes.

Wrote feature stories, edited community section and managed freelance writers for Suburban Chicago's largest daily newspaper providing a local perspective with local content.

Supporting strategic planning, board development, community needs assessments for urban Philadelphia non-profit. International Research - Conducting marketing research project in town of Gonaives, Haiti to support economic development plan.