Craig Musvipa

I work with artists as a marketing consultant drawing up marketing plans and advising on everything social media related. I also assist in the content creation and strategy of the company's socials.

-Used Flink’s internal application to manage and track orders efficiently, ensuring accuracy and timely delivery. -Communicated directly with customers to resolve delivery issues and provide real-time support. -Handled customer inquiries and issues over the phone, providing clear and professional communication to ensure customer satisfaction. -Resolved delivery-related problems by coordinating with the operations team. -Maintained a friendly and service-oriented attitude during customer interactions, even in stressful or time-sensitive situations. -Quickly identified and resolved order discrepancies, ensuring customers received correct replacements or updates. -Adapted to dynamic work conditions, including changing delivery routes, and last-minute order changes.