
Coy W
DevOps & Developer Productivity Engineering Manager @ Nokia
Canada
Ottawa
Computer Software
Team Culture, Communication, Engineering Leadership, Cross Functional Team Building, Cross-functional Collaborations, DevOps, Cross-functional Team Leadership, Cross-Organization Collaboration, Continuous Integration and Continuous Delivery (CI/CD), Kubernetes, People Management, Technical Leadership, Testing, Perl, Telecommunications, Unix, Web Services, Java, TCP/IP, RADIUS
Experience

DevOps & Developer Productivity Engineering Manager
Lead a group of engineers to transform the DevOps philosophy and modernize the infrastructure and tools. Lead team to rearchitect CICD infrastructure and pipelines to save 1000%+ YoY cost while not impacting the delivery of the $200M platform. Lead team to successfully migrate our $200M platform from one business unit to another, using resources from both organizations. Support ~1000 people globally across 5+ countries. Shift a legacy product and culture left. Grow, mentor, coach and create the next generation of leaders.

Staff Software Engineer In Test + Technical Manager
Lead a group of automation, infrastructure and cloud engineers to develop solutions to streamline the continuous integration of the Network Services Platform (NSP) portfolio that unifies carrier Software Defined Networks (SDN) automation, network optimization and assurance over multi-vendor IP/optical networks to deliver on-demand network services. Work with multiple sites (Kanata, Bangalore, Paris and Mountain View), groups, stake holders and technologies to build the highest quality end-to-end network and service management platform. Work across multiple teams and business units to support the automation framework growth to 15 million+ test cases. Ensure that our framework and multiple private OpenStack networks can handle the growth. Manage release and automation coverage of NSP patch and node compatibility builds to coincide with our NSP release schedule, ensuring there's enough overall resource capacity to handle 150+ customer deliverables annually. Liaison and mentor to all NSP co-ops. Lead the automation teams recruitment and hiring efforts to identify and bring on high performing co-ops and new hires. Environment: Redhat, Bash, Perl, Python, Django, TensorFlow, Node.js, Mocha, OpenStack, Kubernetes, Docker

Senior Software Test Engineer - Technical Lead and Scrum Master
Define, strategize and drive the direction of the automation team focusing on building infrastructure tools across multiple global sites for both the Service Aware Manager (SAM) and Control Plane Assurance Manager (CPAM) products. Design and develop tools to analyze and correlate software quality issues between 5 million+ software test cases that run per software build to help differentiate new and old issues, correlate common issues seen across scrum teams and various domains and track software quality within a given and across various software streams. Manage automation test coverage growth. Ensure limited downtime of automation infrastructure, quick turnaround of bugs found in infrastructure and minimal scalability issues. Anticipate the businesses growing needs and what automation coverage is required as well as planning for hardware growth, software growth and new technologies including VM and cloud. Optimize end to end run time for test case execution including the investigation of potential defects and errors and error tracking. Extend this functionality from regular software builds to the software patch process. Environment: Redhat, CentOS, Bash, Perl, Python, Django

Performance and Platform Engineer - Team Lead
Bridgewater Systems
Investigated, reproduced and isolated many high priority critical field issues with tier 1 customers, engineering and support teams followed by planning a solution to fix these issues. Optimized new deployments of AAA, WIMAX and Policy Controller solutions to Tier 1 customers. Developed a performance engineering test framework used to ensure a consistent test model for performance, interoperability and functional testing. Created the first turnkey solution for Verizon Wireless. Provide engineering guidelines to ensure that deployment of any new systems would not have any negative impact on existing systems. Created and optimized a second turnkey for Cricket Communications. Cricket needed increased capacity with their field solution. We optimized overall system performance caused by Crickets newly focused business model. Developed multiple WiMAX and CDMA turnkey solutions. Each turnkey solution had specific call event per second ratings that could satisfy networks from tier 1 customers to tier 3 customers. Demonstrated a proof of concept AAA (CDMA and Wimax) solution to France Telecom Orange (FTO’s) to consolidate their AAA solution across all FTO sites. The consolidated solution met all FTO performance requirements. Investigated, isolated and worked with engineering team to increase the performance of WiMAX product by over 500%. Environment: Solaris, Redhat, Bash, Java, C++, Perl, Oracle, SOAPUI, Landslide

Instructor
Created course material and lectured in topics regarding issues in computing. Topics included social perspectives, legal issues, licensing and copyright; social and ethical issues; professional conduct; technical writing and presentations. There were technical components in class were software was exploited and consequences were shown and discussed in class.

Senior Web Developer - Senior Full Stack LAMP Software Engineer
Developed Brock University's Alumni portal and worked with many other organizations in creating portals and web pages for each organization. Organizations include SmartStart which is used by new students during orientation, Niagara Virtual Volunteer project which linked organizations and high school students to connect for volunteer hours, and many others. Environment: UIX, PHP, MySQL

Teaching Assistant
Teaching assistant and lab instructor for: - Introduction to Computer Science - Data Structures and Algorithms - Introduction to Operating Systems - Artificial Intelligence Environment: UIX, Redhat, Java, Machine Learning, Neural Networks, AB-Search

Artificial Intelligence Software Designer - Team Lead
Gangster Games
Developed the artificial intelligence engine for Home Invasion demo that was shopped around to multiple publishers. The game was built on Renderware by Criterion. Environment: Windows XP, C++, Renderware, Artificial Intelligence, Neural Networks

Software Developer
Focused on developing test tools and solutions to cut overhead costs, improve efficiency in the software development life cycle and team productivity. Worked on the initial steps to port Harmony Computed Tomography (HCT) to Red Hat from Solaris. Environment: Redhat, Solaris, C++, Shell Scripting, CGI, Perl
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