courtni drisker

system engineer

About

I am a business-oriented individual utilizing my current education and skills while also developing new skills. I believe I benefit any IT company due to my ability to adapt and learn any material, no matter how challenging.

Country

united states

City

kansas city

Industry

information technology and services

Skill

computer proficiency, microsoft office, computer application training, teamwork, time management, customer service, hospitality, food service, cashiering, training, windows 10, social media, windows 7, windows phone, softphone, pc management, desktop imaging, provisioning, system deployment, computer hardware troubleshooting, mcafee antivirus, machine policy enforcement, domain name system, ip technologies, incident management, command prompt, computer management, virtual private network, microsoft word, microsoft excel, microsoft powerpoint, leadership, technical support, troubleshooting, computer hardware, iphone, office 365, microsoft exchange, system administration

Experience

student technology support specialist

georgia state university

2017-10 - 2017-12 · 3 mos

* Facilitate daily operation of IIT computer and media labs. * Provide technical support for hardware and software applications currently used in the lab environment. * Configure and troubleshoot a wide range of student devices (laptops, tablets, and smartphones) for use with the campus wireless network * Scan, diagnose, and remove malware/viruses from GSU student laptops using specialized software/procedures. * Assist GSU students with CampusID account management (passwords, etc.) * Provide support for learning environments. * Maintain lab printers, troubleshoot paper jams, replace toner cartridges, etc. * Interact with a wide range of technical experts to troubleshoot and resolve complex technical issues. * Make reservations of the equipment in WebCheckout * Checkout the equipment to the student * Inspect the equipment upon checking out and in * Contact the student if the equipment is not returned on time

data entry keyer

strafford publications, inc.

2017-9 - 2017-10 · 2 mos

Assisted in developing and enhancing highly targeted database for continuing education provider. Duties included: -Keying data according to strict specifications -Researching on-line and print resources. -Verifying information via phone/fax/email, working in the mail room, and other administrative duties -Utilizing typing, computer and research skills -Update client information using Microsoft Access database

system engineer

cerner corporation

2018-8 - Present · 8 yrs 2 mos

server

proof of the pudding

2013-10 - 2013-12 · 3 mos

* Setup buffet tables and food * Service guest tables * remove plates, cups * serve drinks

crew member

zaxby's franchising, inc.

2014-2 - 2014-8 · 7 mos

* Provide excellent customer service to every guest and solve any problems * Maintain clean lobby, restrooms, cashier alley * Cash handling (MICROS) * Follow company policies and safety rules * Assist in other areas where help is needed (e.g. drive-thru, BOH)

it analyst intern

ncr corporation

2017-11 - 2018-8 · 10 mos

sales associate

dillards

2014-10 - 2017-9 · 3 yrs

* Provide outstanding customer service * Assist customers with fitting rooms * Style the customer and gain insight on customer needs and wants * Cash handling (POS) and ID check * Appropriately label and place merchandise in correct departments and fixtures * Assist customers with returns and exchanges * Prepare and maintain stock and inventory - Sold over $300,000 of merchandise during career