Courtney Taylor

Lead an online fitness and nutrition coaching business focused on helping women 30+ achieve sustainable fat loss, build strength, balance hormones, and regain confidence through realistic, long-term lifestyle strategies. Key Responsibilities and Impact: - Design and deliver personalized fitness and nutrition coaching programs centered on sustainability and consistency. -Support clients through evidence-based training, practical nutrition guidance, and accountability -Educate women on behavior change, mindset, and habits that drive long-term results -Build and grow a mission-driven wellness brand rooted in real-life experience and proven outcomes -Create digital content, programs, and resources to support client engagement and education -Host my own podcast, Worth the Weight with Coach Courtney, and serve as an experienced voice in the wellness space.

• Originally started HR function from the ground up as first HR hire and promoted to Director role in 2020 to create foundational infrastructure and performance management systems for 200 staff across 2 sites in GA and West VA, reporting directly to President. • Manage a $150K budget with P&L influence, overseeing 4 direct reports, and driving strategic HR initiatives that improved employee engagement, retention, and professional development. • Develop and execute comprehensive onboarding, training, and professional development programs, including career pathways and mentorship assignments, resulting in a 39% reduction in turnover and increased retention. • Create and implement communication strategies to address previous gaps, improving leader communication styles, employee engagement, and overall morale. • Enhance employee engagement through monthly activities focused on education, mental and health well-being, and redesigned the compensation structure to include short-term incentives. • Recognized as the Covid-19 point person, implementing health and safety policies, updating procedures, and ensuring compliance while maintaining high employee morale through regular communication and support. • Restaffed salaried positions in production, proactively collaborating with leaders to build talent pipelines, resulting in a28% increase in internal promotions and 52% increase in employee certification completions.

• Led the development and implementation of comprehensive compliance initiatives, including creating an employee handbook and establishing policies and procedures to ensure legal alignment. • Managed payroll processing with precision, overseeing weekly and bi-weekly payments and making necessary adjustments using HR/Benefits software. • Streamlined employee onboarding by guiding new hires through benefit enrollment, offering clear explanations and support to facilitate informed decisions. • Designed and executed training programs that significantly reduced onsite incidents by 64%, enhancing overall workplace safety. • Optimized recruitment processes by revising job postings to accurately reflect role responsibilities, requirements, and qualifications, improving candidate quality.

• Managed branch operations in Atlanta and Seattle, overseeing teams of 5 and 4 direct reports, respectively, and maintained a budget of $100-130K, optimizing resources to improve performance. • Successfully turned around the Atlanta branch, propelling it from a bottom-ranking position to the Top Ten within a year, achieving a 50% growth in branch performance. • Led personal recruiting sales efforts while also managing and developing a team of Staffing Consultants, providing targeted coaching on sales techniques and deal-closing strategies. • Implemented cost control measures, reducing branch expenses by 20% compared to the prior year, while driving overall branch profitability. • Started as a Staffing Consultant, consistently closing strong deals, which earned a promotion to branch management.

• Built, managed, qualified, and maintained a database of clients and prospects that is aligned to the business opportunity in the market. • Sold staffing services through effective phone calls and in-person visits, which foster a consultative relationship and increased business with the client. • Sold value of Randstad services to support customers in achieving their business goals. • Recruited, interviewed, retained, coached and developed talent, understanding their needs and helping them meet their professional goals. • Marketed the talent’s skills, knowledge and abilities to the right companies so that we make the best match for the client and the talent. • Worked with a unit partner to effectively manage the profitability of the business including volume, pricing, and management of days sales outstanding.