courtney sullivan

manager, customer success team

About

Seasoned Sales Manager with a passion for superb client service and exceeding targets. Goal oriented individual with superior communication skills and developed expertise building trusted relationships with clients, colleagues and team members. Proven a successful leader, manager and team contributor with the ability to excel independently within a fast-paced environment. Specialties: People Management, Project Management, Client Retention, Business Development, Client Engagement, Strategic Planning

Country

united states

City

boston

Industry

leisure, travel, & tourism

Skill

leadership, strategy, crm, consulting, marketing, training, sales, sales operations, business strategy, new business development, research, strategic planning, customer satisfaction, management consulting, proposal writing, internal communications, microsoft excel

Experience

manager, marketing and strategy consulting

forrester

2010-7 - 2012-2 · 1 yr 8 mos

senior program manager- technician industry consulting group

forrester

2008-1 - 2010-6 · 2 yrs 6 mos

operations specialist

brown brothers harriman

2006-5 - 2007-12 · 1 yr 8 mos

account coordinator

greenough

2004-9 - 2005-4 · 8 mos

business development manager

forrester

2012-2 - 2012-11 · 10 mos

client services representative

lmcg investments

2005-3 - 2006-4 · 1 yr 2 mos

manager, north america account development

forrester

2012-11 - 2015-4 · 2 yrs 6 mos

Manage a team of 12 sales support individuals supporting Forrester's North American quota carrying sales force, focused on client engagement, customer retention, and enrichment business.