courtney sain

csc manager

About

Major Strengths include self-motivated, strong leadership skills, and a high intellectual level are only a few things that best describe my personality. Leading by example and following when the situation presents itself are very important aspects of the work environment that I respect deeply also. Understanding the environment that you are employed in, and dealing with different and changing aspects of it are at the top of my list.

Country

united states

City

bossier city

Industry

hospital & health care

Skill

leadership, team building, account management, medicare, sales, hipaa, sales operations, durable medical equipment, customer satisfaction, healthcare, team management, customer service management, process improvement, strategic planning, medical devices, dme, sales management, microsoft office, microsoft excel, customer service, project planning, management, health insurance, medicaid managed care, healthcare management, medicaid, hospitals

Experience

front desk agent

carolina cardiology pa

2007-3 - 2007-6 · 4 mos

* Greet Patient/ Visitor * Make New Patient Chart * Register All New Patient Information Into Medisoft/ Mysys Computer Systems * Schedule All Referrals, As Well As Inpatient And Outpatient Appointments * Charge Entry * Patient Payment Collections * Identify No-Show, Re-schedules, And Missed Appointments In Computer And With Nurse * Assure All Patient Information Is Accurate And Up To Date Every time Patient Comes * Notify Nurse Of Patients Arrival * Schedule And Confirm All Appointments * Answer Phone And Record All Memos * Understands Patient Confidentiality To Protect The Patient And Clinic * Prepare Charts, Schedules, And Orders For Next Day Patient Appointments

clerical

trinity hematology & oncology

2005-2 - 2006-9 · 1 yr 8 mos

* Greet Patient/ Visitor * Make New Patient Chart * Register All New Patient Information Into Medisoft Computer System * Patient Payment Collections * Handle Medicaid/ Medicare Insurance Denials * Identify No-Show, Re-schedules, And Missed Appointments In chart, With Physician, And Contact Patient * Assure All Patient Information Is Accurate And Up To Date * Notify Nurse Of Patients Arrival * Schedule And Confirm All Appointments * File And Handle All Medical Records * Answer Phone And Record All Memos * Understands Patient Confidentiality To Protect The Patient And Clinic

manager

american homepatient

2007-9 - 2016-5 · 8 yrs 9 mos

* May 2015-present American Home Patient, Patient Service Center Project Manager * Valdosta, GA/ Layton, UT * Manage projects for Patient Service Centers/ Billing Centers on a corporate level by planning, directing, and coordinating activates on short-term projects... * Working with projects in support of upcoming program changes to improve processes throughout the origination by cutting down on process times of medical equipment orders allowing smoother processing of orders while increasing revenue.