courtney hayes

auto damage adjuster

Country

united states

City

atlanta

Industry

hospitality

Skill

customer service, microsoft excel, inventory management, time management, accounting, microsoft word, microsoft office, teamwork, powerpoint, hospitality, retail, sales, accounts receivable, accounts payable, hotels, front office, cash management, hospitality industry, financial reporting, data entry, auditing, profit, inventory control, marketing, hotel management, account reconciliation, cashiering, internal audit, micros, revenue analysis, cash flow, food

Experience

auto damage adjuster

geico

auditor and guest service representative

holiday inn express & suites

2010-1 - Present · 16 yrs 9 mos

I provide excellent customer service by anticipating the guest's needs and exceed their expectations. I manage total desk operations by acting on the behalf of the manager. I balance all rebates, paid outs, and miscellaneous charges. I also train and develop associates in company policies and procedures.

sales associate

payless shoesource

2008-1 - 2008-5 · 5 mos

I managed all phases of store operations from sales to visual displays. I assisted management team in daily objectives and revenue goals. I designed and implemented monthly sales campaigns and promotions. I also assisted in processing and replenishing merchandise and monitoring floor stock.