Courtney Harris

Director Of Operations @ Sara Campbell

About

Experienced Director of Operations with a demonstrated history of working in the apparel and fashion industry. Skilled in Microsoft Word, Sales, Management, Leadership, and Marketing. Strong operations professional with a Bachelor of Science (BS) focused in Business Administration and Management, General from Endicott College.

Country

United States

City

Waltham

Industry

Apparel & Fashion

Skill

Retail Operations, E-commerce Optimization, Warehouse Management Systems, Resource Allocation, Payroll Administration, Fashion, Sales, Training, Marketing, Management, Microsoft Word, Public Speaking, Leadership, Social Media Marketing

Experience

Director Of Operations

Sara Campbell

2017-7 - Present · 9 yrs 3 mos

Boston, MA

- Developed new tools to build a platform for all training done at store levels around on-boarding process and Point of Sale training - Assess KPIs within 24 retail locations and have determined performance metrics among retail managers and sales associates - Part of a 4 person Senior Management Team that built a calendar around production and receiving time of our clothing line(s); where I have managed critical dates being met

Operations and Store Manager

Sara Campbell

2012-7 - 2017-7 · 5 yrs 1 mo

Greater Boston Area

-Manager of Boston retail location -Manage web sale business -Facilitate and schedule all events within Boston retail location. -Focus on achieving monthly sales goals and employee incentives -Oversee operations of product returning from production facilities, pricing product, and allocating product to all retail locations. -Implemented a new POS system within all Sara Campbell retail locations through designing a customized employee handbook and offering in-house training -Worked with teams to optimize growth by being involved in updating the supply chain processes, branding special events, conducting employee training and overseeing POS system operations

Allocation Analyst and Assistant Financial Planner

Sara Campbell

2016-7 - 2017-1 · 7 mos

Greater Boston Area

-Analyze reports on the business weekly -Complete allocations by style and hand to our warehouse department -Analyze sales from previous year when completing size breaks for Production Department -Watch the business daily by looking at top selling items and being sure stores are well stocked -Study the Open to Buy and assist in communication to buyers

Project Management Intern

Christian Dior Couture

2011-9 - 2012-5 · 9 mos

Greater Boston Area

-Conducted comprehensive clientele research within Boston location. -Developed Thesis project highlighting strategic steps in maximizing clienteling efforts -Analyzed employee-client relationships through forms of constant contact

Operations Intern

Morgans Hotel Group

2011-1 - 2011-2 · 2 mos

Greater New York City Area

-Rotated assignments in various disciplines to learn systems and processes of hotel operations with a focus on enhancing the guest experience -Specific duties included: front office agent, scheduling housekeeping and compiling standards reviews -Documented financials and daily statistics to improve operations

Management Intern

CHANEL

2010-1 - 2010-2 · 2 mos

Greater New York City Area

-Intern to Manager of Leather goods; assessing product sell thru, product placement and highest sellers based on sales -Participated in organizing a trunk show within the flagship boutique -Worked with the international shoe buyer on documenting presentation for a shoe-buy, including an analysis of wholesale to retail-value comparison