Courtney Birdsong

AVP, Marketing Officer @ Third Coast Bank

Country

United States

City

Lake Jackson

Industry

Banking

Skill

Organizational Development, Microsoft Office, Employee Benefits, Training, Microsoft Excel, PowerPoint, SAP, Tuition Assistance Administration

Experience

AVP, Marketing Officer

Third Coast Bank

2016-3 - Present · 10 yrs 7 mos

Assistant Vice President of Marketing

Heritage Bank

2016-3 - Present · 10 yrs 7 mos

Human Resources Generalist

Buc-ee's, Ltd.

2014 - Present · 12 yrs

Lake Jackson, Texas

HR Benefits Representative

Baylor College of Medicine

2012-5 - Present · 14 yrs 5 mos

I oversee the Student Health Insurance for the college. Student Health Insurance includes all phases of plan operation from day to day administration, open enrollment communication, plan design, record keeping, and Leave of Absence. I also perform general benefits tasks such as Change in Status paperwork, monitor employee questions by email and by phone, and conduct new hire orientation. Another area I work in is Tuition Assistance Administration, and am a member of the Wellness Team in the department.

HR Department Assistant

FMC Technologies

2011-6 - 2012-5 · 1 yr

Performed fundamental HR responsibilities such as invoicing for the department, filing/answering the phones, education reimbursements, and I-9 verification. I also delivered internal communication to employees as well as performed On-Boarding of Temporary Employees and Contractors in SAP. I was responsible for coordinating the quarterly random drug screens for employees.

Project Intern

Baylor College of Medicine

2011-1 - 2011-5 · 5 mos

Houston, Texas Area

• Assisted with monthly training throughout the Baylor Clinic (15-20 hires a month) • Performed observations throughout four clinics regarding efforts to improve wait times • Worked to redesign customer service training program to better suit employee needs