David Costa

Manage the delivery of technology solutions at Harley Davidson Financial Services for Consumer and Commercial lending.

Lead Technology groups supporting Loan Adminstration, Accounting, Investor Reporting, Enterprise Architecture

Program Managment, Application and Infrastructure Managment

Analyze, design and review complex technical target architectures for specific back office functions for Private Equity and Hedge Fund third party servicing LOBs. Established workflow and conversion analytics programs. Establish .Net Center of Excellence for World Wide Security Services to support the evaluation of legacy applications, instantiate infrastructure, and define new SOA target architecture based .Net technologies, Sharepoint, BizTalk, and Metastorm Business Process Management tools. Manage multi location staff of internal and external development resources. Define staffing models, skill sets, recruit application development, testing, and project management resources for Hedge Fund Services technology groups in Greenwich, Dallas and India. Manage and recruitment of technical staff to for growth and improved efficiency, including skill evaluations, retraining, and performance based downsizing. Concurrent implementation of SDLC best practices utilizing CMM approach

8 months as interim CIO for third party Consumer Receivable servicing unit. Application Development lead with responsibility for managing 35 person application development teams in multiple geographies. On time, on budget delivery of call center service and marketing applications including extensive transactional, cash settlement, workflow, accounting, system conversion, database migrations, and web facing components. • Manage and recruitment of technical staff to for growth and improved efficiency, including skill evaluations, retraining, and performance based downsizing. Concurrent implementation of SDLC best practices utilizing CMM approach. Successfully manage multi millon dollar development budgets including yearly planning cycle, forecasting and monthly variance reporting.

Managed the reorganization and redeployment of a customer communication application that generates and distributes all service based paperless forms across Prudential call centers worldwide utilizing Documentum, Clarify, and Websphere components. Rollout of base Siebel application followed by subsequent upgrades to Siebel 98 and 99 in support of marketing and lead management call centers. Successful management of business relationship management, technical PMO and application teams and production support team with problem management accountability. Led application and infrastructure upgrades resulting in significantly improved application functionality performance with all deliveries made on schedule and on budget. Led the design and implementation of a web application to support XML exchange of underwriting cases to third parties selling and servicing insurance products. managed technical staff of 35 programmers, project managers, and testers.

Vice President in Retail Financial Services Telephone Relationship Based Business. Team lead with responsiblity for the development of desktop applications for CRM call centers in Chase Direct and Personal Banking. Member of techincal team responsible for the development of MIS applications including customer segmentation, account aggregations, and customer profitability as part of Retail Data Warehouse team. Led development of management accounting applications for National Consumer Finance functions Managed development and admistration of technical portfolio pricing and valuation analytics for assets managed by Chase on behalf of the FDIC as part of a multi bank asset purchase pool.

Asset Specialist with responsibility for technical project management of the development, testing, and implementation of general ledger software packages to support third party contract management objectives. Managed contracted resources engaged in development, testing, and implementation. Developed analytics programs to track the management of assets by contractors