Corrin Carroll, MBA

Corrin Carroll, MBA

IBest Wines Business Strategy Intern @ Pronghorn

About

MBA graduate and customer success-driven strategist with 6+ years of experience across sales, account management, finance, and business strategy at startups and Fortune 100 companies. I specialize in using data, customer insights, and cross-functional collaboration to improve retention, drive adoption, and unlock operational efficiencies. My experience spans building centralized data systems to streamline operations, leading onboarding and enablement efforts, delivering executive-level business reviews, and supporting growth initiatives. I’m known for partnering closely with stakeholders to translate complex challenges into actionable, scalable solutions. I’m currently targeting Customer Success, Strategy & Operations, and Business Strategy roles where I can help organizations improve customer outcomes and drive sustainable growth. Open to relocation and remote or in-person opportunities.

Country

United States

City

Brooklyn

Industry

Financial Services

Skill

Generative AI, Microsoft PowerPoint, Canva, Salesforce, Strategy Consulting, Competitive Analysis, Data-Driven Insights, Coaching, Brand Strategy, Social Media Analytics, Business Strategy, Financial Modeling, Forecasting, Executive Presentations, Customer Acquisition, Pipeline Management, Performance Optimization, Contract Negotiation, Technology Solutions, Customer Retention

Experience

Pronghorn

IBest Wines Business Strategy Intern

Pronghorn

LinkedIn
2025-6 - 2025-8 · 3 mos

New York, New York

Selected for Pronghorn’s competitive Spirits Internship Program and placed with startup IBest Wines to support strategic growth initiatives, following completion of the Pronghorn Spirits PREP Certification Program (Powered by DISCUS). • Collaborated cross-functionally with the CEO, Head of Partnerships, Head of Finance, and external partners (importer and social media marketing vendor) to drive business operations and brand expansion. • Built a centralized data system integrating 6+ sources, streamlining reporting and accelerating distributor onboarding. • Conducted market research and developed case studies to strengthen pitch decks and brand partnerships. • Benchmarked marketing ROI across 100+ events and analyzed social media data to optimize spend. • Identified financial savings through expense audits, cost restructuring, and generative AI-supported contract negotiations.

Kool Nerd Connect

Strategic Business Solutions Consultant

Kool Nerd Connect

LinkedIn
2024-10 - 2025-5 · 8 mos

New York, New York

• Collaborated with the CEO and Head of Operations at startup Kool Nerd Connect to drive strategic growth and brand positioning. • Authored a strategic white paper translating healthcare workforce pipeline challenges research into actionable insights for education leaders. • Increased brand visibility by 80% and drove 20% growth in education partnerships. • Strengthened organizational positioning in the career education space through targeted strategy execution and partnership development.

Marsh McLennan

RISE Program MBA Fellow

Marsh McLennan

LinkedIn
2022-10 - 2023-5 · 8 mos

New York, New York

Selected as 1 of a limited number of fellows for Marsh McLennan’s Racial Inclusion and Social Equity (RISE) program in partnership with Fisk University and the National Black MBA Association. • Researched InsurTechs and presented a digital evaluation framework to senior leaders. • Advanced Marsh’s strategic digital initiatives through actionable insights and recommendations. • Completed leadership development workshops on strategy, innovation, and social equity. • Strengthened consulting skills while collaborating with a diverse international team of 9.

American Express

Finance Manager MBA Intern - Global Treasury Group

American Express

LinkedIn
2022-6 - 2022-8 · 3 mos

New York, New York

• Analyzed financial statements and peer data to recommend strategies strengthening Amex’s funding position. • Partnered with the Finance department’s senior leaders to optimize $200M+ in assets, improving forecast accuracy by 15%. • Produced strategic insights and an executive-level presentation to inform decision-making.

Wells Fargo

Senior Relationship Specialist

Wells Fargo

LinkedIn
2019-7 - 2021-6 · 2 yrs

Charlotte, North Carolina

• Advised consumer and small business clients on deposit, credit, and retirement products. • Elevated customer satisfaction scores by 40% through personalized financial strategies. • Streamlined service processes across 5 departments, improving efficiency by 20%. • Created and led the “Career Development Champion” initiative to coach teammates.

Wells Fargo

Outbound Sales Specialist

Wells Fargo

LinkedIn
2019-1 - 2019-7 · 7 mos

Charlotte, North Carolina

• Led customer outreach campaigns for overdraft reimbursements and the Portfolio by Wells Fargo Premier Program. • Consistently exceeded performance and quality assurance metrics. • Opened new accounts and advised on deposit and credit products while managing compliance. • Earned multiple performance awards: Balanced Banker, Leadership, and Productivity.

Red Ventures

Inside Sales Representative

Red Ventures

LinkedIn
2018-5 - 2018-9 · 5 mos

Fort Mill, South Carolina

• Converted 50%+ of 400+ inbound calls for Verizon FIOS packages. • Delivered tailored solutions that increased customer retention by 30%. • Reduced average call times by 15%, increasing team efficiency.

SHI International Corp.

Inside Account Executive

SHI International Corp.

LinkedIn
2015-10 - 2017-10 · 2 yrs 1 mo

Austin, Texas

• Managed 50+ mid-market B2B IT client accounts, generating $100K+ in revenue and achieving a 90% retention rate. • Delivered IT solutions that saved clients ~$20K annually while driving loyalty. • Marketed and sold cloud services and enterprise hardware/software from 1,000+ tech brands. • Mentored colleagues on sales processes and account management best practices.

Education

University of Rochester - Simon Business School

University of Rochester - Simon Business School

LinkedIn

Strategy | Operations & Technology | Entrepreneurship

2021 - 2023 · 2 yrs

Consortium Fellow | Forte Fellow | Chesonis Scholar | Marsh McLennan RISE Program Fellow 2023 UofR Change Maker Award Nominee Fall 2022 Simon Strong Community Builder President | Simon Black Student Alliance VP of Finance and Operations, Blackjack Ball & Grad week committee member | Graduate Business Council Board Member | Racial Equity Task Force Volunteers Committee Board Member | Simon Consortium PIECES Program Mentor | Volunteers Club Consultant | Simon Vision Consulting Academic Integrity Hearing Panelist Leadership Accelerator Participant

Penn State Smeal College of Business

Penn State Smeal College of Business

LinkedIn

Business Management | International Business

2011 - 2015 · 4 yrs

Treasurer | Student Government (Hazleton Campus) President & Performer | Heart~n~Soul (Performing Arts) Club (Hazleton Campus) THON Chair | Black Student Union (Upark Campus) Ambassador | Global Ambassadors & Blue and White Society (Upark & Hazleton Campus) Volunteer | Global Environmental Brigades - Panama (Upark Campus) Dance Performer | Ambitions & Caribbean Student Association (Upark Campus) Member | National Honors Society of Leadership and Success, Keep A Child Alive, Event Planning Club, & Multicultural Women’s Forum (Upark Campus)

Temple University Rome

Temple University Rome

LinkedIn

Art, Culture, and Business

2014 - 2014

Studied abroad via Temple Universities Temple Rome program for the Spring 2014 semester. Learned Italian and participated in Roman art history class excursions to museums, the Forum, Hadrian's Villa, and the Colosseum. Visited NATO, the European Commission, and the European Parliament during the European Union class trip to Belgium.

Corrin Carroll, MBA's Contact Information

Email

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