Cori Guardado

Own and drive end-to-end talent strategy across engineering, data, product, and business functions, partnering directly with senior leadership to build high-impact, scalable teams. Lead full-cycle recruitment with a strong emphasis on proactive talent mapping, pipeline development, stakeholder alignment, and long-term workforce planning. Act as a strategic advisor to Directors and Hiring Managers, ensuring hiring decisions align with business growth, delivery excellence, and organizational scalability. - Core Talent Verticals: *Cloud & DevOps AWS, GCP, Azure Infrastructure, Platform, SRE *Data & AI Data Engineering (Python, Databricks, Snowflake, Airflow) Data Science, Machine Learning, AI *Engineering Fullstack (JavaScript, Node.js, NestJS, React, Next.js, Redux) Frontend (React, Redux) Backend (Node.js, Java, Python, Ruby, Ruby on Rails) *Product & Design UI/UX *Business & Strategic Roles GTM Leadership Finance & Controllership Beyond execution, focus on building sustainable hiring ecosystems—ensuring a strong on-deck pipeline across core technologies to support dynamic project demand and long-term client engagements.

-Oversee the development of different departments in the company, implementation of Ticketing System, Active Directory, implementation of Recruitment and Hiring processes to provide visibility to Operations Department with all the candidates, employees and more. Coordinated all efforts across Operations, recruitment and IT Department, and interaction with vendors. -Managed team of 3 employees recruitment and IT department responsible for compliance with all our mandatory controls, policies and deployment of new technologies across the company. Overhauled deployment requirements and processes, achieving improvements in the Company to success goals and KPI'S to clients and customer satisfaction. -Composed Operational and Technical documentation for software/policies releases providing an test period with a Risk Methodology. -In charge to establish and manage Internal Audits as a "defense" program to reduce non-conformities yearly, by working with quarterly objectives to improve the different departments across the company by identifying bottleneck root causes and brainstorming different strategies to address key issues, presenting internal controls mitigating inherent risks. -Additionally, responsible for guiding and overseeing audits accross the company, report directly to Executive Team. -Implemented Projects: • Coaching Program • Development of Employees - Career path • iso/IEC 27001 - Certification • SOC 2 TYPE 2 - Attestation • Recruitment Process • Hiring Process

Manage All States Services Communication's Project Managers & Service Call Department. **Organization skills -Responsible of the creation and implementation of procedures in each of the departments, along with -Creation of Evaluation of metrics, but also; able to work reports to upper management such as: Weekly, monthly and quarterly and revenue reports with analysis of data, trends and projections, for business improvement of the company. -Being on top of the businesses with General Contractors in United States and revision and pre-approval of estimates generated by our Project Managers making sure that each party is correspondent as desired based on contracts (SLA´s) with our clients and General Contractors in United States. In charge of hiring, onboarding and off-boarding processes with employees in El Salvador and in United States, maintaining close relationship with Human Resources and clear communication with each department.

Manage Rulesware's Coaching Program, in US, Mexico and El Salvador. Organization Skills: -Maintain updated data of employees and structure of the Coaching Program -Assign training such as: Leadership skills for tentative candidates to become a coach, annually -Creation of formal process for their development as a Coach in Rulesware. -Stay on top of Coaches development in a monthly basis -Have updated data of Coaching Hours invested by Coaches across the company -Selection of Top Performers Coaches monthly and Annually -Maintain updated policies and processes for Coaching Program -Create Training sessions for Coaches in United States, El Salvador & Mexico. **Planning and Organization : -Coordinating and Delivering Coaching Program Training for new Coaches along with 90 Days plan -Coordinating with Practice Leads for El Salvador & United States the structure of the Coaching Program annually -Monthly Review of Certifications obtained by Employees such as: ISTQB, CSA, CSSA, CBPA and more. -Warranty that every employee had a Coach assigned prior their start date in -Rulesware Transition process between Coach and new coachee -On-Boarding and off-boarding process for employees -Recruitment process with employees in El Salvador -Oversee employees goals during the year: Operations, Development, Quality Assurance, BA, or Delivery Practices -Stay on top of employees certifications: ISTQB, CSA, CSSA, CBPA.. -Delivering annual survey for Coaching Improvement areas and analysis of data results. -Follow up with employees interest to become a coach and selection of employees interested to become a coach

In charge of updating the policies of the company, security process follow ups, which includes the creation of information security awareness, security control logs, implementation of inventory of assets in order to accomplish the necessary requirements to achieve the ISO 27001.

In charge of monitoring and handling incoming customer documentation in order to avoid legal demands and provide a solution to the customer by further investigating and analyzing the resolution of the conflict in a monthly business review.

In charge of providing support to customers regarding internet connection problems, DSL and cable for a canadian company, called Comwave at Telus international.