Coral Harris

Currently teaching staff to manage warehouse - Inhouse 1 day a week. I work when required carrying out roles and responsibilities required this ranges from 14 hours to 38 per week. - Debt collection - Account reconciling - Invoicing - Quoting - Administration for our NZ branch Sept 23 - April 24 - Vehicle Management - maintaining work vehicles inc fines, E-tags, fuel cards Nationally - Large contract administration stock - Invoicing - Customer Liaison (Downer EDI Rail) I have a diverse set of skills and can handle a variety of tasks and responsibilities within any organization. I am highly adaptable, flexible, and able to quickly learn and excel in different roles. I comfortable taking on different tasks and challenges, regardless of their specific job title or department. Always willing to step in and help out wherever needed. I have a strong work ethic and commitment to getting the job done. I am proactive, self-motivated, and willing to go above and beyond to achieve results. My communication skills are effective and can work well with colleagues, clients, and stakeholders at all levels. From ideas, providing feedback, and to collaborating with others to achieve common goals. Problem-solving abilities I am a skilled problem solver who can think critically and creatively to find solutions to complex challenges. I am resourceful and can navigate obstacles with ease. Time management I am efficient at managing my time and prioritizing tasks effectively. I can juggle multiple responsibilities and deadlines without compromising on quality. Overall, I'm known as the fire extinguisher as I tend to put out the fires, however I prefer to implement a standard of operation procedure to prevent them from occurring. Fail to plan - Plan to fail.

5 Days a week (3 inhouse 2 remote) Role Description - Manage and maintain stock levels Nationally - Placing all local orders within Simpros Order levels - Placing all O/S orders - Claim of all of warranties on faulty stock - Keep the warehouse tidy and safe (inc test and tag organization of equipment) - Turn around production in line with installation required - Implement SOPS - Turn around stock orders to the Branches in 3 days from date of order to dispatch - Price checking and negotiating with suppliers / Sourcing new suppliers - Stock take - Invoicing of service and maintenance - Reviewing service / maintenance attendances and quoting accordingly - Distribution orders / Quotes - Implementing National Fleet Servicing - Maintaining work vehicles inc fines, E-tags, fuel cards Nationally

3 Days a week inhouse Role Description - Manage and maintain stock levels - Placing all local orders within Simpros Order levels - Placing all O/S orders - Claim of all of warranties on faulty stock - Keep the warehouse tidy and safe (test and tag organization of equipment) - Turn around production in line with installation required - Implement SOPS - Turn around stock orders to the Branches in 3 days from date of order to dispatch - Price checking and negotiating with suppliers / Sourcing new suppliers - Stock take

Strategic & Operational Planning & Implementation: Setting and maintaining the existing strategic and budget plan, implements updates and change when required and ensures operational, and sales plans are in alignment to ensure the organization meets its strategic objectives. - Planning and implementing operational strategies to achieve business goals and objectives. - Monitoring and analyzing key performance indicators to evaluate the effectiveness of operations. - Managing and optimizing resources, including personnel, equipment, and materials. - Developing and implementing policies and procedures to streamline operations and improve efficiency. - Collaborating with other departments to ensure seamless communication and coordination. - Identifying and addressing operational issues and implementing solutions to improve processes. - Ensuring compliance with regulations and industry standards. - Training and developing staff to enhance operational performance. - Customer support, including technical and basic fault finding - Time sheet approval and system entry - Distribution of sales leads - Sourcing and maintaining subcontractor relations - Organising several technicians works, including scheduling in maintenance and service calls and new projects for them to carry out and liaising with the technicians and customers - Hiring Administration and Factory staff - Running of weekly toolbox meetings - Managing budgets and financial resources to achieve cost-effective operations. - Continuously seeking opportunities for innovation and improvement in operations. - Creating Covid Policies and ensuring all staff as well as company were Complient during the pandemic Majority of this role was carried out remotely due to the pandemic and restrictions.

As a member of the sales team this role was supporting the team in meeting the annual sales budget and to provide support co-ordinating the projects of the sales team on a national basis. The following identify the key areas of responsibility of the role: - Invoicing of Installation​ - Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures - Organizing, attending and participating in stakeholder meetings - Documenting and following up on important actions and decisions from meetings - Preparing necessary presentation materials for meetings - Ensuring project deadlines are met - Advising and communicating project changes - Providing administrative support as needed - Undertaking project tasks as required - Developing project strategies - Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project - Assess project risks and issues and provide solutions where applicable - Ensure stakeholder views are managed towards the best solution - Chair and facilitate meetings where appropriate and distribute minutes to all project team members - Create a project management calendar for fulfilling each goal and objective - Scheduling of Technicians - Managing Administration Nationally

Automatic Door Company that specialise in Automating doors, servicing doors and supplying doors to the general public, fabricators and builders. Key Responsibilities - Timely answering of incoming calls: Immediate response to customer enquiries, assisting with complaints process, accurate logging of all service calls, accurate recording of relevant details to quote door non operators, assisting with invoicing/billing issues etc. - Project Managing: Liaising with the sales representatives whom has quoted the job as well as the customer. Opening job files, Creating stock release forms for each job and organising works to be completed through ACT/MYOB/Excel - Invoicing: Range of service/Preventative Maintenance/Job invoicing via the MYOB software package - Quoting - Recording of Supplier invoices via the MYOB software package - Managing Administration staff - Managing and dispatching of technicians

- Greeted and welcomed clients and visitors in a professional and friendly manner - Managed incoming and outgoing calls, directing them to the appropriate department or individual - Scheduled appointments and meetings for staff members - Maintained and organized the reception area to ensure a clean and welcoming environment - Handled administrative tasks such as filing, faxing, and data entry - Managed office supplies inventory and placed orders as needed - Provided support to staff members as needed