Cooper Hansen

-Assist in managing front desk operations for a residence hall housing over 800 residents, ensuring smooth daily check-ins and building access -Utilize housing management and check-in software to verify student information, issue keys, and track package deliveries -Respond to resident inquiries, maintenance requests, and policy questions, providing accurate information and timely support -Coordinate with Resident Assistants and housing staff to maintain safety, organization, and clear communication across shifts

-Partnered with management to execute seasonal maintenance plans for 5+ member tournaments. -Operated and maintained professional turf management equipment to preserve high-quality playing conditions for all 18 holes. -Collaborated with 75 team members to implement seasonal landscaping projects for aesthetic improvements. -Demonstrated reliability by consistently arriving early at 4:45 AM and working 8-10 hour shifts until daily tasks were completed.

-Encouraged food safety and sanitation guidelines to prevent foodborne illnesses and promote customer safety for 300 residents. -Delivered exceptional dining experiences to over 60 residents by providing attentive and personalized service to residents. -Assisted in training 10+ new staff on food safety protocols and efficient serving techniques during various seasons. -Coordinated with kitchen staff to deliver accurate orders and accommodate multiple special dietary needs daily.

-Contributed to the completion of 4 physically demanding projects which supported daily site operations and task execution. -Achieved accurate results by paying close attention to detail when performing multiple manual labor tasks. -Maintained precision and accountability while executing tasks in a safety- and quality-driven environment. -Collaborated with a 12 person crew to load, move, and set up materials, safely handling equipment across changing job sites.