Snehal Parmar

Operations Specialist-Program Support Operations @ Magnit Global

About

As a data specialist with nearly a 9 years of experience in the FMCG market research and staffing industries, I excel in transforming complex data into actionable insights. My journey began in market research, where I honed my skills in data extraction, quality control, and client engagement, achieving a 95% accuracy rate in project deliverables. In my most recent role at Magnit Global, I specialized in program support operations, managing onboarding and talent acquisition processes while leveraging VMS tools to enhance operational efficiency. My collaborative approach led to significant improvements in data integrity and reporting accuracy, ensuring timely and high-quality service delivery to clients. Throughout my career, I’ve led teams to achieve operational excellence, fostering a culture of continuous improvement. At Numerator, I managed a team of data associates, driving a 10% increase in productivity and reducing errors by 20% through effective training and process enhancements. My strong analytical skills, combined with proficiency in tools like MS Excel and project management methodologies, enable me to deliver consistent, high-quality results. I thrive on challenges, utilizing a process-oriented mindset to meet deadlines and exceed client expectations. I am passionate about leveraging data to drive strategic decisions and enhance business outcomes, always aiming for operational improvement and client satisfaction. Let’s connect to explore how I can contribute to your organization’s success!

Country

Canada

City

Sarnia

Industry

Management Consulting

Skill

Online Support, Social Media, Customer Onboarding, Onboarding, Human Resources (HR), Time Management, Data Entry, Microsoft Outlook, Teamwork, Customer Service Operations, Interpersonal Skills, Customer Experience, Microsoft Office, Customer Relationship Management (CRM), Customer Engagement, Business Administration, Contingent Workforce, Team Leadership, Team lead, Phone Etiquette

Experience

Operations Specialist-Program Support Operations

Magnit Global

2022-12 - 2024-12 · 2 yrs 1 mo

Vadodara, Gujarat, India

*Facilitated onboarding and offboarding for contingent workers, streamlining processes that improved operational efficiency by 20%. *Generated insightful reports using Excel and VMS tools, ensuring data integrity and consistency, which enhanced client service delivery. *Trained team members on VMS tool usage, fostering a collaborative environment that increased team productivity by 15%. *Established and maintained database views to simplify data access for stakeholders, facilitating cross-departmental collaboration and improving decision-making capabilities.

Operations Team Lead

Numerator

2021-8 - 2022-5 · 10 mos

Vadodara, Gujarat, India

* Led a team of 13 data associates, achieving a 10% improvement in team productivity and a 20% reduction in errors through effective management and process optimization. * Conducted quality control activities, ensuring compliance with data entry standards that resulted in a 95% accuracy rate across the team. * Prepared and presented Monthly Business Reviews to senior management, showcasing team performance and contributing to strategic planning. * Streamlined data extraction processes from retailer websites, enhancing the efficiency of data allocation to team members.

Data Classification Associate 2

Numerator

2020-1 - 2021-8 · 1 yr 8 mos

Vadodara Area, India

* Improved data accuracy by 30% through collaboration with cross-functional teams, resulting in a 10% reduction in rework. * Executed regular audits and quality checks, maintaining a 95% accuracy rate and a 50% decrease in data entry errors. * Developed training materials and standard operating procedures, reducing onboarding time for new team members by 50%. * Participated in data cleanup projects, enhancing the quality of promotional data for FMCG efforts, and ensuring compliance with project specifications.

Reference Data Associate

Numerator

2019-1 - 2020-1 · 1 yr 1 mo

Vadodara Area, India

Process Associate

Tata Consultancy Services Limited (Tcs)

2015-9 - 2019-1 · 3 yrs 5 mos

Vadodara, India

* Extracted and processed raw data using Nielsen tools for market research, achieving a 95% accuracy rate in client deliverables. * Managed project timelines and team tasks, leading to a 15% reduction in project completion time through effective delegation and oversight. * Delivered client-ready presentations on-time and under budget, contributing to a 95% on-time delivery rate and 20% cost savings. * Implemented process improvements that resulted in a 25% reduction in errors and a 20% increase in operational efficiency.