connie colas

Project Manager on client implementations, upgrades and ongoing maintenance. - Primary point of contact for client communication including: scheduling resources for product installation and user training, patch deployments, and support issues. - Scrum Master for internal teams following Agile framework to develop next generation of web-based automated marketing and reporting product. Tracked development and user stories in VersionOne tool.

Coordinated and participated in internal and external efforts with clients to analyze, define and interpret business needs to document requirements to provide technical solutions and implement the corresponding processes enterprise-wide. - Translated business requirements into functional specifications for development, data mapping and data conversion of client's document portal and intranet solution. - Performed analysis and research for development of system enhancements and automated processes for streamlining data feeds for client pilot. - Using project management methodologies, monitored project schedules and key deliverables against the project plan and coordinated project progress to ensure quality, effectiveness and timeliness.

* Key member of tech startup on the initial team that developed a change management tool for Oracle Applications, now included in Oracle’s product suite. * Provided developers with business requirements, direction and oversight on product. * Pioneered Customer Relationship Program to maintain high level of customer satisfaction and promote open communication throughout user community. * Developed training and user materials and trained clients on product functionality and best practices. * Provided sales staff with competitive analysis, product training, and sales support materials. Accompanied sales staff on sales calls and trade shows to provide product expertise.

Interacted with Senior Management, Operations, Business Delivery and IT teams within compressed timelines to complete key projects for Wholesale Banking Group and Private Bank. - Team Lead on Account Integration and Booking Center Restructuring projects. In addition to overall execution, responsibilities included project plan/timeline development, costs estimates and tracking, coordinating and leading weekly Project Working and Steering Committee meetings, risk, issue and escalation tracking and status reporting to Project Sponsors and Stakeholders. - Project Manager responsible for 500 staff member move to new premises. Coordination of internal project streams, including IT, Facilities, Corporate Communications, Vendor Management and departmental business team leaders. - Led initial phase of automated Anti-Money Laundering (AML) monitoring solution focused on transition from manual reports for FX business to market standard for Financial Markets (FM) AML. Development focused on leveraging existing infrastructure to include AML monitoring capability for full suite of FM products.

Worked with Account teams to respond to RFPs and RFIs for various financial services and consumer products clients. Utilized CSC Catalyst methodology for systems development and process analysis and design. - Functional team lead on billing system implementation at media client leveraging Oracle Financials and custom development to provide improved financial reporting capabilities. - Sub-team lead on development of pilot for application Change Management process at financial services client as directed by Audit group in order to implement expanded IT controls. - Testing manager for custom reporting solution portion of global Oracle Financials implementation at equipment leasing company which resulted in reporting and process efficiencies.

Team lead on domestic project management team chartered with implementing Oracle Financials expected to reduce annual operating expenses by 10-20 million and achieve compliance with Sarbanes Oxley regulations. - Drove team of 5 IT and functional consultants during the Analysis and Design phases preparing scope, current baseline, requirements and to-be design documents for the Fixed Assets module. - Led General Ledger sub-team in the application configuration for Build and Test phases supporting the needs of the developers, GL team members, and Conversion team. - Supported knowledge transfer to internal production support group as well as end-user Help Desk support.

Team lead on financial system replacement project centered on Oracle General Ledger implementation, with reporting warehouse development, and business process re-engineering sub-projects. - Responsible for gathering business requirements, creating functional design and specifications, creating and leading communication plan, coordinating and leading training, and supporting testing. - Planned and led proof of concept, led gap analysis and customization identification and prioritization. - Acted as key proponent of process and operational changes in order to maximize use of system functionality rather than developing customizations.

* Worked with clients to establish and improve upon their current and future business processes and baseline, implementation of Oracle Financials software and customization of the software to accommodate and maximize clients’ accounting and finance needs. * Project lead on operations analysis and business requirements phases of implementation for financial applications suite; converted requirements into system setups and defaults. * Identified and analyzed gaps for solution design and development of customizations including reports and/or forms. * Created scripts, coordinated, and executed tests for legacy data conversions, interfaces, and User Acceptance Testing * Developed custom training materials to include new business processes and delivered end-user training to client’s staff.