Cong Truong

* Managed sample and vendor development processes to meet cost, quality, and timeline targets. * Negotiated with mills and vendors to secure competitive pricing and capacity planning. * Partnered with cross-functional teams to deliver on expectations. * Drove innovation initiatives in product development.

• Built and managed seasonal sample plans in close collaboration with the bulk production department and headquarters. • Partnered with the technical team to analyze styles, identify potential high-risk areas for bulk production, and develop proactive solutions with production teams and buyers. • Acted as the primary communication channel between buyers, agents, and factory sample teams, ensuring smooth coordination and timely resolution of sampling issues. • Lead the factory sample team to deliver high-quality samples in line with buyer specifications, meeting required standards and submission timelines as per TNA. • Ensured alignment between development and production to minimize delays and production risks.

• Coordinated bulk production of woven tailoring items, ensuring timely delivery • Liaised with IE (Industrial Engineering) and Head Office Procurement to secure raw materials in line with production schedules. • Monitored fabric, trims, and accessories flow, resolving shortages or delays to prevent production bottlenecks. • Collaborated with factories and suppliers to solve issues during bulk production, maintaining adherence to buyer standards. • Purchased and organized packing materials in compliance with buyer specifications. • Supported Production Manager in preparing reports and maintaining critical path follow-up.

• Supported the Sample Room Manager in daily operations and administration. • Coordinated sample tracking, approvals, and documentation to ensure smooth workflow. • Monitored timelines and prepared reports to assist in planning and resource allocation. • Facilitated communication between the sample room and merchandising/production teams.

• Coordinated product development and launch, from testing to market release. • Collaborated with the Marketing team to design and execute campaigns to increase customer base and product visibility. • Managed ongoing product operations, ensuring smooth performance and timely issue resolution. • Delivered customer service support, building positive client relationships and enhancing user satisfaction