robert redden

owner

About

CAREER PROFILE Analytical, detailed, and conscientious professional with solid experience in customer service issues, documentation and employee training. Highly skilled in computer system building, setup, maintenance, operation, and training. Extremely organized, flexible and recognized for outstanding multi-tasking abilities that ensure projects consistently meet targeted deadlines. Demonstrated ability to communicate effectively and establish rapport with clients, coworkers and management. Prefers proactive approach to potential problems, but when resolution is needed objectively looks at all aspects, assimilates input and can be relied upon to render sound advice offering workable solutions. AREAS OF EXPERTISE Project Management Team Building Virus Removal Report Generation Computer Maintenance Spyware Removal Team Interaction Custom Computer Building Data Backup Policies/Procedures Computer Deployment Data Recovery

Country

united states

City

tucson

Industry

computer & network security

Skill

active directory, networking, software installation, inventory management, troubleshooting, customer service, hardware, wireless networking, routers, computer hardware, optimizations, microsoft office, training

Experience

haul truck driver

phelps dodge

2007-1 - 2008-1 · 1 yr 1 mo

Operate a 250 ton dump truck from shovel to dump and back again under any conditions as directed.

author

dragon's quill

1998-1 - 2006-1 · 8 yrs 1 mo

Collaborated on science fiction and fantasy novels.

manager

luby's cafeteria

1996-1 - 1997-1 · 1 yr 1 mo

I picked up any slack to due poor scheduling or employee absence, facilitated training, and reinforced company policies in a positive way leading by example.

operations - tucson

data doctors

2007-1 - 2010-1 · 3 yrs 1 mo

All duties of the store were within my scope, although when employees were scheduled, I would focus on the more difficult technical and financial duties.

owner

compumechs

2009-1 - Present · 17 yrs 9 mos

We are a full-service computer repair organization. Computer Problems? We solve them! Virus Removal / Spyware Removal Data Backup / Data Transfer Wireless Networking / Wireless Security Custom Computer Building / Computer Training System Optimization Hardware Upgrades / Software Upgrades Maintenance Plans Computer Leasing Available

point of sale specialist

goodwill industries of southern arizona

2011-10 - 2012-11 · 1 yr 2 mos

I manage the point-of-sale database for all Goodwill stores in Southern Arizona. This involves inventory and employee management functions such as adding and deleting inventory, adding and modifying employee permissions, etc. I also maintain all of the point-of-sale servers, computers, printers, etc. This is done remotely and onsite in order to maintain optimal performance of all hardware and software systems.