Aaron C

Founder and chief operator of a multi-location retail, restaurant, and ecommerce business built from launch to $22.5M in annual revenue. Scaled from $1.1M in startup capital to $22.5M revenue by Year 4, maintaining strong year-over-year growth through multiple expansion phases Achieved 81% YoY growth in Year 2 and 111% YoY growth in Year 3 while opening a second location, launching a full-service restaurant and bar, and adding a second warehouse Led the company to a partial equity sale valuing the business at just under $17M within 23 months of launch Built and managed an organization of 138 full-time employees with competitive benefits and KPI-driven incentive structures In Year 4, shifted focus from rapid expansion to stabilization, debt reduction, process hardening, and leadership development, bringing both locations to profitability ahead of projections Launched a meal planning and catering subsidiary by leveraging existing kitchen infrastructure, expanding revenue without proportional overhead growth Executive Scope: Strategic forecasting, financial oversight, operational systems, technology adoption, organizational design, leadership training, and long-term sustainability

Founder and lead operator of a commercial construction firm delivering complex projects under high-pressure timelines. Executive oversight of company operations, financials, technology systems, and organizational structure Direct project leadership on $5M+ annually in commercial construction Hands-on management of subcontractors, client relationships, quality control, and emergency response coordination Designed internal systems to support scale, accountability, and consistent delivery across multiple active projects This role sharpened my ability to manage real-world constraints, risk, and execution under pressure, skills that directly informed later large-scale operational leadership.

Selected for a proactive onboarding program focused on SMB success with Office 365. Guided organizations through cloud migrations and first-use adoption Provided advanced support across Exchange Online, SharePoint, Azure AD, hybrid environments, and PowerShell automation Contributed customer feedback and operational insights to product and automation teams Focused on proactive problem prevention rather than reactive support This role built deep technical literacy and reinforced my bias toward systems that scale cleanly.

Consulted with SMB customers on security, email infrastructure, and Office 365 deployment, delivering high-touch technical support and migration assistance.

Brought in to rebuild and scale the eBay department. Generated $200K/month in sales Personally produced $25K in first-month results Designed the department’s operating model while leading a 13-person hybrid team

Brought in to diagnose and correct operational and inventory inefficiencies during a critical growth phase. Led a full operational overhaul including POS systems, inventory structure, staffing model, and end-to-end workflows Worked directly with ownership to align operational changes with long-term vision and practical execution constraints Redesigned inventory management and labor processes, eliminating waste and improving scalability Outcome: Drove a 450% increase in online sales traffic within 10 months while reducing future operating costs through streamlined systems

Founded and operated an organized tabletop games retail business in a rural market. Built the business to $150K in first-year revenue through targeted community marketing, events, and word-of-mouth growth Rapidly adapted product mix and programming to shifting demand within a niche market Made a disciplined decision to liquidate and exit following external constraints including geography, climate, and loss of a key partner Sold the business at a profit and established operational and service standards later adopted by other local retailers

Bootstrapped and scaled a specialty retail game store from $500 in startup capital. Grew the business to $250K in annual revenue with consistent repeat customer engagement Operated a 4,000 sq ft location with six full-time employees across retail, events, and online fulfillment Built a loyal customer base of 600+ regular participants through structured organized play and community events Processed 100+ online orders per day while maintaining sub–2 minute fulfillment times Developed strong inventory, pricing, and trade discipline through deep product and market knowledge Sold the business at a strong profit to new owners, who continue to operate it today