Collins Mumba

• Reconciliation of accounts • Process receipts and payments • Bank reconciliation to general ledger • Accounts collection • Credit note processing • Send statements each month end and as requested by customer • Processing of new accounts • Identify risky customers and make suggestions to management • Investigate and resolve any discrepancies • Ensure all related functions such as payments and transfers are processed accurately • Submit weekly and monthly reports on collection efforts • Record information about financial status of customers and status of collection efforts • Debtor’s age analysis report, follow up on overdue accounts depending on credit terms • Attend to debtor’s queries, and confer to sales and dispatch to resolve problems • Escalation of defaulting debtors to legal department for handover where necessary • Send final demands and follow up on payment arrangements made • Check and confirm order receipts before processing payments • Capture proof of deliveries, check outstanding and follow up • Capture supplier invoice, reconcile supplier account. • Request invoices/credit notes on statement from creditors • Extract reports and check sales gross profit for buyout stock

• Resolved queries on various Debtors accounts • Allocated and processed payments on Pastel • Performed customer account reconciliation from statement to the ledger • Followed up on outstanding payments • Ensured Sundry debtors were invoiced as per contracts, • Followed ups and allocation of payments • Accurately processed invoices on system for local and export sales • Contacted potential clients to develop and maintain relationships with establishment • Promoted in house revenue outlets on a consistent basis when receiving guests • Maintained awareness of all sales opportunities to maximise sales and services • Produced reports on pertinent aspects of the department as directed by the GM • Managed front office in accordance with company policy and procedures