Cate Marques

Cate Marques

CXO @ Terra Kaffe

About

Cate Marques has always lived at the intersection of people and systems. She began her career in law and global affairs, working as a paralegal, interning at the United Nations, and researching international politics at Oberlin, before realizing her true calling was how organizations feel to the people they serve. That instinct carried her through BCG and Fithouse, where she consistently operated above her title, building people-centered systems and scaling teams through rapid growth. Terra Kaffe is where everything clicked. Joining in 2020, she rose from CX & Ops Manager to CXO, driven by a simple belief: customer experience isn’t a department, it’s a brand’s single biggest competitive advantage. Cate turns complexity into clarity, and customers into community.

Country

United States

City

New York City Metropolitan Area

Industry

Internet

Skill

Research, Editing, Project Management, Social Media, International Relations, Policy Analysis, Political Science, Copy Editing, Press Releases, Document Review, Legal Research, Non-profits, Operational Planning, Event Planning, Project Delivery, Writing, Strategy, Analytical Skills, Westlaw, Microsoft Office

Experience

Terra Kaffe

CXO

Terra Kaffe

LinkedIn
2022-1 - Present · 4 yrs 9 mos
Terra Kaffe

VP of CX

Terra Kaffe

LinkedIn
2021-9 - 2022-1 · 5 mos
Terra Kaffe

Head of CX

Terra Kaffe

LinkedIn
2020-9 - 2021-9 · 1 yr 1 mo
Terra Kaffe

CX & Ops Manager

Terra Kaffe

LinkedIn
2020-4 - 2020-9 · 6 mos

New York City Metropolitan Area

Transforming the in-home coffee experience, starting with a new coffee machine. Conscious, clean, and carefully crafted.

Impact 100 NYC

Member, Board of Directors

Impact 100 NYC

LinkedIn
2020-7 - 2021-9 · 1 yr 3 mos

New York City Metropolitan Area

Impact100 is a collective force for good; uniting and empowering women to give together, creating transformational impact, locally and globally.

Knotel

Implementation, Customer Success

Knotel

LinkedIn
2019-4 - 2020-4 · 1 yr 1 mo

Greater New York City Area

Client-facing project management through customer lifecycle, specializing in navigating complex work processes, tight timelines, and changing teams; key partner to client project team, facilitating alignment on expectations, timeline, strategy and SLAs; lead cross-functional internal team, ensuring team members are aware of and held accountable for project responsibilities, setting them up to successfully deliver on project requirements; champion continuous improvement by identifying and remediating cross-functional process gaps

Fithouse

Operations Manager

Fithouse

LinkedIn
2018-1 - 2019-4 · 1 yr 4 mos

Greater New York City Area

Supported leadership team in operationalizing growth strategy, leading high-priority strategic initiatives, and building scalable centralized operating system; led studio opening operational strategy, including budget management, timelines, staffing, and long term planning; manage all instructor lifecycle activities including recruiting, training, onboarding and ongoing schedule creation and management, growing instructor team from three to forty employees; oversee business performance reporting and create best practices across organization

Boston Consulting Group (BCG)

Executive Assistant

Boston Consulting Group (BCG)

LinkedIn
2017-1 - 2018-2 · 1 yr 2 mos

Greater New York City Area

Conceptualized and launched Health and Wellness Initiative, serving 700+ employees and including 20+ events over a two-year period; provided best-in-class support to BCG’s Global Head of Media, including representing media practice area in international conferences; acted as primary point of contact between internal and external C-suite executives

Boston Consulting Group (BCG)

Administrative Assistant

Boston Consulting Group (BCG)

LinkedIn
2014-8 - 2016-12 · 2 yrs 5 mos

Greater New York City Area

In A Word

Editorial Staff

In A Word

2006-1 - 2016-11 · 10 yrs 11 mos

Draft, develop, and copy edit grants, business letters, press releases, advertisements, and professional development curriculum.

Wechsler & Cohen, LLP

Executive Assistant

Wechsler & Cohen, LLP

2013-6 - 2014-8 · 1 yr 3 mos

Greater New York City Area

In addition to continuing paralegal duties: provide superior administrative support to senior partner and other counsel; act as liaison and maintain communication between attorneys and clients; train other employees in the use of e-discovery databases.

Wechsler & Cohen, LLP

Paralegal

Wechsler & Cohen, LLP

2012-1 - 2014-7 · 2 yrs 7 mos

New York, NY

Firm specializes in employment law, business and corporate litigation, real estate, and insurance law. Perform legal and factual research using firm library, WestLaw, Lexis, and Financial Industry Regulatory Authority database; identify, organize, and analyze relevant judicial decisions, statutes, legal articles; edit and draft legal documents under strict time constraints; attend hearings and court appearances; update, organize, and maintain case files; interact with witnesses and clients; manage e-discovery databases on Concordance and Stratify; assist in preparation for litigation, mediation, and arbitration.

Oberlin College

Department of Politics Research Assistant

Oberlin College

LinkedIn
2011-1 - 2011-6 · 6 mos

Oberlin, OH

Research on international politics and law; prepared analyses and summaries of relevant treaties, resolutions, statutes, and articles; revised and edited articles submitted for publication.

Coalition for the International Criminal Court

Assembly of States Party to the Rome Statute Intern

Coalition for the International Criminal Court

LinkedIn
2010-12 - 2010-12 · 1 mo

United Nations, New York, NY

Attended the Ninth Assembly of States Parties to the Rome Statute at the United Nations Headquarters in New York as a representative of the Coalition for the International Criminal Court; kept records of debates, meetings, press conferences, and presentations; facilitated contact between state delegations and non-governmental organizations; prepared briefs for over 2,500 member organizations.

Coalition for the International Criminal Court

Communications Intern

Coalition for the International Criminal Court

LinkedIn
2010-5 - 2010-9 · 5 mos

New York, New York

Facilitated global communication between over 2,500 non-governmental organizations; attended and wrote reports on meetings at the United Nations; summarized current events and relevant news daily in English and French for offices in both New York and the Hague, Netherlands; prepared and edited press releases and media briefings.

Education

Oberlin College

Oberlin College

LinkedIn

Politics, Law, International Relations

2006 - 2010 · 4 yrs

Cate Marques's Contact Information

Email

******@***.com

Phone

(**) *** ****

Find the Right Leads
Find Verified Contact Data

Try with: Jensen Huang @ nvidia.com Click to autofill
LeadContact awards, five-star ratings, and GDPR compliance badges

What LeadContact does well

Find verified emails, phone numbers, and decision-makers with 98% accuracy.

Find Leads

Find Leads

Find the right people by company, role, industry, location, and more.

925M+ professional profiles

Find Leads
Find Emails

Find Emails

Access verified email addresses for your target contacts.

657M+ emails

Find Emails
Find Phone Numbers

Find Phone Numbers

Get cross-validated phone data from multiple top sources.

239M+ phone numbers

Find Phone Numbers

More Accurate. Lower Cost.

Find contact data in 1 tool with 98% accuracy

LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.

LeadContact Logo
Competitor Tools

All these = $289 per month

Great conversations start with the right contact.

It’s time to find yours.