Colleen Miller

Leveraging my extensive product knowledge and design expertise in Vertical SaaS and Commerce platforms to help companies develop innovative solutions that solve genuine customer challenges. Clients include hospitality tech platforms and investment firms specializing in private equity–backed transformations and strategic growth.

Grateful Giving is a 501c3 micro-donation platform that empowers individuals, businesses, and nonprofits to create positive social impact by turning everyday spending into effortless giving.

-Led Software product for Toast, a leading SaaS all-in-one restaurant platform, growing locations from 20k to 100k+ and ARR from $15M to $1B+ -Developed product vision, strategy & roadmap for products that transformed the restaurant industry: Point of Sale, Toast Go Handheld, Kitchen Display, Kiosk, APIs, Guest Display, Online Ordering and 3rd party Takeout and Delivery -Collaborated on diversity and inclusion initiatives to promote gender equality and diversity in tech -Formulated a sub-vertical strategy aimed at unlocking new Total Addressable Market (TAM) opportunities, including Hotels and Enterprise -Led International expansion into UK, Ireland, Canada

-First product leader hired by cofounders in Series B to lead and scale Product Management function -Recruited, mentored and managed 50+ Product Directors, Product Managers, and UX designers -Defined and executed strategic initiatives focused on improving efficiency such as eCommerce and Self-Service Onboarding, which resulted in significant cost savings and rule of 40

-Senior product leader responsible for Staples multi-billion dollar B2B websites & mobile apps in US & Canada -Responsible for creating strategy and executing product roadmap to optimize site revenue, conversion, customer experience and engagement. -Led a team of product managers in US & Canada responsible for user experience and purchase enhancements -Devised strategy, roadmap & execution for first mobile website, iOS and Android apps

Cartera Commerce is the leading provider of card-linked marketing solutions that increase revenue and customer loyalty for merchants, banks, card issuers and loyalty programs. -Led multimillion dollar client project to integrate with Cartera product roadmap and launch new B2C website. -Expanded Cartera's marketing and operations on behalf of its top bank and loyalty program clients to maximize ROI from their card-linked offer programs by raising cardmember awareness, driving engagement, and increasing offer redemptions. -Acquired by eBates

-Led product development and online operations for Upromise, the leading loyalty rewards program and the largest private source of college funding contributions in the United States. -Created mobile strategy, roadmap and execution plan for the first Upromise mobile app for iphone, android and mobile web. Led product management team and outside development team on product implementation. -Launched and managed product and engineering teams responsible for the Online Shopping Commerce portal and affiliate marketing program, comprised of top ecommerce retailers and partners such as ExxonMobil and Bank of America. -Grew the platform to millions of monthly active users shopping and saving for college.