Clive Onyancha

Technical and Operations Director @ Icom Technologies Limited, Kenya

About

I am an experienced & customer focused Information Technology professional, and entrepreneur with a reputation for consistently providing excellent service . Highly organized with excellent analytical, interpersonal, and documentation skills. Willing to do what it takes to get the job done. Proven ability defining business processes and designing automated solutions using various workflow applications, strategic planning, managing projects from start to finish including functional requirements, disaster recovery, risk assessment, ROI analysis, project milestone definitions, project timelines. Manage external consultants, recruit, and coach, motivate and develop a diverse team of skilled IT staff that deliver customer service, technological results and cost savings.

Country

City

Kenya

Industry

Information Technology & Services

Skill

Hillstone A-Series Future Ready Next-Gen Firewall, ANTlabs Service Platform (ASP), Microsoft Office, Project Management, Leadership, Strategic Planning, Public Speaking, Social Media, Sales, Windows, Budgets, Project Planning, Network Administration, Networking, IT Operations, Network Security, Computer Hardware, Active Directory, Database Administration, Routers

Experience

Technical and Operations Director

Icom Technologies Limited, Kenya

2015-10 - Present · 11 yrs

Nairobi

Head of Technical, lead consultant and overall company direction, strategy and Management

Group ICT Manager

Boma Hotels

2011-10 - 2015-11 · 4 yrs 2 mos

Nairobi

•Provided leadership and vision for the IT department including strategic planning of information systems. •Developed strategic direction for the information systems plan including technology deployment plans and departmental budgets. •Directed all information technology and network system deployment and maintenance including all IT infrastructure, wireless communications, PC systems, local networks and mobile environment. •Managed IT training for IT staff members and end user training on software and desktop systems. •Ensured project completion by coordinating resources and timetables with user departments, IT staff and Consultants. •Provided Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support). •Managed and maintained Microsoft Windows applications and systems including but not limited to Windows XP, Windows Vista, Windows Server 2003/2008 and Microsoft Exchange. •Developed and maintained technology policies, standards and procedures manual; develops and maintains related technology checklists.