clive feakin

professional services director

About

Experienced Professional Services / Programme Manager who successfully delivers IT projects across a wide range of markets, satisfying customer requirements through a disciplined but flexible approach. Achieves results through open and friendly relationships with both colleagues and customers. Acts as a trusted advisor to key customer contacts. Effectively blends commercial, project, technical and business experience to add significant value throughout the life of an engagement. Proficient in providing innovative IT solutions through a wealth of experience in packaged solutions, bespoke development and systems integration. Engages with the IT marketplace and responds to emerging trends/challenges. Specific expertise in: - Electronic Content Management (ECM) and related technologies - Microsoft Office 365, SharePoint, Project Server/Online - Migrating to 'the cloud' from legacy ECM solutions (eg. Livelink, HP TRIM, Objective, Documentum, FileNet). - Project management (PRINCE2) and IT professional services delivery

Country

united kingdom

City

marlow

Industry

information technology and services

Skill

sharepoint, document management, business analysis, solution architecture, edrms, microsoft office sharepoint server, requirements analysis, enterprise content management, business process design, kofax, project server, documentum, k2, nintex, open text livelink, intranet, c#

Experience

technical project manager

gsk

1996-12 - 2000-10 · 3 yrs 11 mos

* Delivered document management (Documentum) based solutions, strategies and standards for the medical and regulatory divisions to reduce product time-to-market. * Developed key elements of the enterprise-wide IT Quality Management System to meet critical regulatory compliance requirements. * Managed a number of essential Year 2000 compliance projects including system replacements and validation testing programmes. * Implemented an e-mail based fax service, streamlining regulatory correspondence.

applications manager; project manager

rs components

1986-8 - 1996-12 · 10 yrs 5 mos

Provided corporate solutions utilizing IBM mainframe, PC and UNIX technologies. Transformed the workstation population from mainframe terminals to more versatile PCs and introduced the company’s first e-mail system. Developed a mainframe based system to support product management and sales forecasting for over 20,000 products, optimizing pricing and stock levels. Implemented Accounts Payable and General Ledger mainframe packages, replacing legacy systems to support significant business growth. Pioneered and delivered business intelligence capabilities (Cognos Impromptu/PowerPlay). Initiated and developed the company’s document management strategy (Documentum).

systems analyst and programmer

perkins engines company limited

1982-10 - 1986-8 · 3 yrs 11 mos

Developed and implemented IBM mainframe based systems covering manufacturing, sales, EDI, e-mail and decision support. Designed, implemented and supported PC based systems.

professional services director

deltascheme ltd

2000-10 - Present · 26 yrs

* Managing and planning the development and operations of a professional services practice. * Defining and delivering SharePoint-based EDRMS and application development projects for clients. * Overseeing the relationship with key partners such as Microsoft. * Establishing professional service standards and monitoring compliance. * Providing strategic guidance, externally and internally, on matters of EDRMS, solutions design, project delivery and the IT marketplace.