Clifton McAlpine

Improve employee morale and productivity through effective leadership through inspiration, motivation and development. Manage profitability by maximising sales, calculating risks and effective cash management Procurement with strong negotiating skills with suppliers, securing favorable terms while maintaining strong working relationships Drive process improvement efforts by identifying inefficiencies, developing solutions, and monitoring results over time Day to day operations such as admin, sales, staff management Manage inventory and receiving operations to maintain optimal stock levels and meet expected demands. Control losses and maintain stock variances Communicate with management to maintain transparency Plan and execute floor layout, merchandise placement and tile warehouse stock placement. Reduce bottlenecks by training and coaching employees on practices, procedures, and performance strategies Enforce company policies, procedures and standards to establish high end productivity and quality Optimize scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee, customer satisfaction or budget constraints Improve customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements Basic computer literacy in excel, word PowerPoint and kerridge. Also basic POS knowledge Forklift license

Led initiatives to drive organizational transformation without compromising employee morale or productivity levels Conducted competitive analysis to identify market trends and capitalize on opportunities for growth Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development Built high-performing teams through effective recruitment and talent development initiatives Reduced operational costs through comprehensive process improvement initiatives and resource management Established risk mitigation strategies to safeguard against potential challenges or disruptions Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service Employee performance evaluation