Cleveland Faison

• Perform Primary and Alternate ISSO responsibilities for maintaining the appropriate operational security posture for an information system. • Reviewed and approved the information system security assessment plan, which is comprised of the System Security Plan (SSP), Plan of Action and Milestones (POA&M), Contingency Plans, Disaster Recovery Plans (DRPs), Privileged User Guides and maintaining an organized Body of Evidence (BOE). • Monitor security controls for ISs to maintain security Authorized to Operate (ATO) • Worked closely with Information Systems Security Manager (ISSM) interpreting and applying NIST 800-53. • Research and assess requested products to identify the security impact to information systems and propose alternatives for products deemed a security risk. • Manage the risks to ISs and other assets by coordinating appropriate correction or mitigation actions and oversee & track the timely completion of (POA&Ms). • Served as part of a team for $1M Special Access Program (SAP) cybersecurity and change management contract. • Supply Senior Management with weekly reviews on all programs I’m involved with. • Provides subject matter expertise for change management process, including reviewing change requests and assessing the security impact of proposed changes. • Performed security impact analyses to assess changes in the system, its environment, and operational needs that could affect the accreditation. • Conduct periodic and continuous monitoring of enterprise systems and applications to ensure compliance with authorization package. • Maintained system accreditation security documentation to obtain Authority to Operate (ATO) according to DoD and DISA security policy regulations.

• Served as Cyber Support Detachment Noncommissioned Officer in Charge, of a multi-component organization consisting of over 240 active-duty Soldiers, Army Reserve Soldiers, Army Civilians, and Contractors. • Assisted reimaging systems for over 30 assessor and aggressor Red Teams missions, operating security assessments, and mission assurance assessments. • Responsible for management and maintenance of the organization’s training network infrastructure and engagement platforms. • Maintained compliancy in ATCTS for Cyber Support Detachment personnel ensuring, accreditation and certification of all personnel were compliant to 8570 baseline standards were met and documents validated weekly. • Coordinated monthly backup and recovery procedures for mission data collected during Red Team missions. • Oversaw the management of software licenses, install software, trouble shooting and remediation of software applications. • Conducted CD and DVD handling procedures with Systems personnel and Red Team personnel on document processes scan results and destruction procedures. • Maintained Security Technical Implementation Guide (STIG) compliance testing as required. • Maintained the Active Directory Domain with Linux systems also with windows systems and servers. • Coordinated lifecycle replacement along with forecasting hardware and software requirements needed to go hand in hand with the replacement of the new equipment. • Managed Free Open-Source Ghost (FOG) a Linux-based server solution that can be used for network cloning and management to assist the Red Team mission. • Provided top notch customer support always. Ensured the customer new where to access trouble tickets on the portal so that we could offer the best customer experience.

• First Sergeant for over 270 Soldiers assigned to Headquarters Company under a two-star command. Served as principal advisor to the Commander on all matters pertaining to health morale and welfare, and professional development of assigned personnel. • Oversaw the planning, coordinating and execution of all activities within the unit. • Provided counsel for all Noncommissioned Officers of all ranks on professionalism, effectiveness, and career progression. • Ensured the security of a 24/7 operational facility supporting more than 1800 military, civilian and contract personnel.

• Senior information technology specialist, for United States Army Intelligence Command (INSCOM) G6, responsible for planning, implementing, and supervising the Command, Control, Computers, Communication, and Information (C4I) systems, telecommunication devices, and local area network equipment. This includes advising senior leaders on the impact of communication security, equipping and employment of the Local Area Network, Video Teleconferencing, and Tier 2 helpdesk support. Responsible for synchronizing VTC and network communication efforts across INSCOM. • Provided 24-hour information technology support for the INSCOM Commander and staff in support of 17 Major Subordinate Commands with over 17,500 users dispersed over 180 locations worldwide. • Served as liaison between the Defense Information Systems Agency (DISA) responsible for providing mobility services to 116 personnel CONUS and 35 OCONUS, as well as providing guidance and support. • Managed remedy and service manager accounts, ensured proper steps were taken to minimize down time by 95 percent. • In coordination with the INSCOM and Major Subordinate Commands (MSCs), ensured the development of required skills, accreditation and certification of all personnel were compliant to 8570 baseline standards and reflected as so in ATCTS.

• Served as the Senior Information Technology Specialist for the Joint Coalition Network Division United States Army Pacific G6 overseeing a 24-hour information technology support helpdesk for a four-star command and staff consisting of 1,100 users and 2,000 multi-classification systems. • Assisted in authorization to operate (ATO) process for Video Teleconference Systems. Followed the Plan of Actions and Milestones (POA&M); Security Technical Implementation Guides (STIGS) to validate/ensure device hardware and software as secure as possible. Mitigated risk and complied with DoD STIGs regarding user accounts, roles/permissions, access control, and auditing. • Provided Tier 2/3 level support for incoming help desk calls. • Monitored Remedy program to track ticket progress and enter updates to have ongoing record of case activity until resolution is reached and ticket closed • Assisted in the planning, coordination, and execution of relocation of 38 Help Desk personnel, network devices, services, and phones with NIPR, CENTRIX J/K and SIPR connectivity with zero downtime of support to end users during the transition. • Maintained the accountability for 256 COMSEC keys as USARPAC COMSEC account manager resulting in zero violations. • Capability Request (CAPR) manager, processed over 160 CAPR validations and approvals for units across Pacific theater. Managed software licenses for USARPAC. • Supported over 1500 exercise participants through network monitoring across three installations in two countries. • Provided training, and lessons learned to 54 IMO personnel in other Directorates to ensure IT success throughout the organization as the Senior Information Management Officer.

• Determines applicant enlistment eligibility, counsel’s applicants on enlistment programs and options, prepares enlistment applications processes qualified applicants to enlist in the Army and Army Reserve. • Prepares Future Soldiers for initial entry training, implements and conducts Army Awareness programs throughout an area covering 53 square miles with a population of 291, 618. • Maintains a network of influencers to include parents, educators, and community officials in four high schools and one college. • Responsible for $30,000 worth of government equipment.

• Created/modified over 200 end user accounts, 130 end user systems and distribution lists in Active Directory. • Developed the battalion wide procedures for full Army Gold Master (AGM) 8.0/8.3 deployment for 200 systems • Supervised and assisted 15 command post packages housing over 50 data servers for Command, Control, Communications and Computers Data Package (C4DP) team. • Maintained knowledge base with accurate and up to date information related to current IT policies, procedures and troubleshooting techniques. • Resolved more than over 300 IT workorder request, improved total user productivity by 95%. • Appointed as Battalion Information Assurance Security Officer (IASO), and Information Assurance Manager (IAM). • Monitored network security as Information Assurance; accredited hardware and software, network IAVA updates and scans • Conducted CD/DVD handling procedures, and data transfer activities for the Battalion. • As IMO, I had to forecast hardware and software requirements for Battalion. • Received Share Point training to assist with unit portal page. • Participated in IA inspections to validate compliancy • Responsible for over $2.5 million dollars of automation/data communication equipment.

• Manages scheduling and support requirements for Signal Officer Basic Course, Warrant Officer Basic Course, Battle Spectrum Management Course and Leader COMSEC Managers Course. • Responsible for property and material more than $750,000. • Appointed as test control officer, oversaw all testing conducted in Professional Development Division.

• Instrumental in the training and development of over 1000 Signal Officer Students in Mobile Subscriber Equipment systems operation and troubleshooting. • Maintained accountability of $4 million dollars’ worth of tactical equipment. • Ensured proper accountability and handling of Secure Keys as the COMSEC custodian with zero incidents.

Learning the Basics of Army Training . Attended Advanced Individual Training for Military Occupational Specialty