Cletus Katontoka

Managing of Network outages, troubleshooting and a full knowledge of regional Network topologies. Client management; interacting with a wide base of clients (Govt officials, NGOs, Banks etc) on matters surrounding work and satisfaction. Quality Assurance. Facilitating and approval of the quality of works. Enterprise Network Management (Computer Networking). Engagement with multiple clients i.e NGOs, Banks, Filling Station etc ensuring optimal service provision. Microwave and Fiber Technologies handling. Configuration of Telecommunications equipment. Inventory management.

Network planning maintenance, Technology upgrade deployment Network system Optimization of both hardware and software. LAN/WAN Planning, Implementations and Maintenance. Cross functional operations; working in in collaboration with the commercial/Business department, fellow technical personnel across different managerial levels. Project maintenance and technical schedule management. Ensuring all technologies are On Air with all KPIs achieved and ensuring MTTR schedule is adhered to. Technical management of Base station controller (BSC), Base Transceiver Station (BTS), Microwave and GSM antenna, Radio Resource Units(RRU) & Radio Frequency modules (RF) Wireless and Fiber links technology management Quality Assurance. Facilitating and approval of the quality project deployment Safety adherence, risk assessment and Work at Height supervision. Configuration of IT & Telecommunications equipment. Report writing Inventory management

Managing Airtel Network in five districts of southern Zambia ensuring high availability. Interacting with society members for any queries pertaining service needs Troubleshooting of any operation failures of the service and ensure timely intervention and restoration. Carrying out of preventive maintenance works to proactively manage and prevent future operation failures of the network to ensure service optimal availability Projects monitoring and evaluation and offering recommendations for the improvement of the projects. Technical works of equipment configuration, knowledge of the Network topology.

Software Testing of Mobile Telecoms Equipment. Giving recommendation for change or improvement of the products according to market demand. Working with multiple sophisticated software to carry out the works

Supporting of staff members with any IT related demand to ensure a smooth flow of work. Troubleshoot and manage any computer system failures in the execution of duties.