Clement Lau

Cloud SRE Engineer（USA） @ SF Express Corporation - USA

About

I am a Malaysian, graduated from Bachelor of Computer Science (Hons.) in East China University of Science and Technology, Shanghai (ECUST).Results-driven Site Reliability Engineer & Blockchain Developer with 3+ years’ experience in e-commerce, Web3, and Sre. Proven track record in improving system uptime by 15%, boosting campaign retention by 10%, and building NFT & smart contract platforms. Skilled in Python, Solidity, and cross-functional collaboration across SEA markets. Adept at optimizing systems, automating workflows, and delivering scalable solutions in fast-paced environments.

Country

Malaysia

City

WP. Kuala Lumpur

Industry

Information Technology & Services

Skill

网站可靠性工程, sre, Bash, DevOps 基础, ces, aom, ECS, huawei cloud, 计算机科学, 虚拟化, 解决方案架构, 研发, 风险管理, Microsoft Word, 业务关系管理, 市场研究, 需求收集, 演讲技能, 敏捷开发和瀑布式开发, 创意构想

Experience

Cloud SRE Engineer（USA）

SF Express Corporation - USA

2026-2 - 2026-7 · 6 mos

Bukit Jelutong

-Maintained 90%+ uptime for cloud-based services on GCP（Google Cloud Platform） -Reduced incident resolution time by 25% through proactive monitoring and automation -Improved system performance by identifying bottlenecks using Linux diagnostic tools -SQL Database: Guarded MySQL stability :optimized slow queries, connection pools, and resolved severe replication lags. -Kubernetes: Administered production K8s (GKE) clusters; utilized Headlamp UI and CLI to fast-track Pod troubleshooting (OOMKilled, routing errors) and manage daily YAML configs. -CI/CDSupport:Maintained pipelines to support application rollouts; assisted dev teams with Canary deployments and resolved routine pipeline integration error -Configuration: Administered Apollo and Disconf systems for enterprise-wide microservices; managed multi-environment configurations, namespace permissions, and successfully resolved real-time config push synchronization issues.

Senior Site Reliability Engineer / Dev ops(APAC)

Huawei Digital Power

2025-10 - 2026-2 · 5 mos

TRX

-Cloud-native infrastructure for Smart PV & Storage. - Full-stack monitoring (APM/AOM); Cloud (ECS, ELB, Redis). - End-to-end system integration via Southbound/Northbound interfaces. -SLO management and operational automation. -Leveraged insights from Red/Blue Team exercises to refine WAF logic and allowlist/blocklist rules, reducing mean time to detect (MTTD) and improving overall security posture without impacting business performance.

Site Reliability Engineer / Dev ops

Tencent

2024-6 - 2025-10 · 1 yr 5 mos

Malaysia

-Maintained and optimized proxy servers in collaboration with Gientech, improving system uptime by 15%.（Wechat） - Automated deployment and monitoring processes, reducing incident rates by 20%. - Led incident response protocols, improving Mean Time to Recovery (MTTR) by 25%.

Business Development Campaign Management

Shopee

2023-11 - 2024-3 · 5 mos

Federal Territory of Kuala Lumpur, Malaysia

-Managed 20+ high-profile e-commerce campaigns, increasing user retention by 10%. - Automated reporting workflows in Python/SQL, reducing report preparation time from 5 days to 4 hours. - Partnered with marketing and product teams to launch data-driven promotional campaigns.

Information Technology Technical Support Executive

MY E.G. Services Berhad (MYEG)

2022-7 - 2023-1 · 7 mos

Petaling Jaya

-Developed and deployed smart contracts on the Zetrix blockchain & Solidity, enabling secure NFT issuance for 50+ projects. -Analyzed user transaction data via Python/MySQL, providing insights that improved marketing conversion by 8%. -Coordinated with business and technical teams to ensure smooth NFT launch processes.