Claudio Honório

- Gestão estratégica de carteira de clientes, desenvolvendo vendas recorrentes de insumos e elaborando contratos de preços para peças e soluções de Supply, garantindo fidelização e rentabilidade. - Monitoramento e análise de indicadores comerciais, atuando ativamente sobre leads e Pipeline para otimizar oportunidades de negócios e maximizar o desempenho da equipe. - Reporte direto à gerência comercial, fornecendo insights estratégicos, apoiando a definição de metas e contribuindo para o crescimento sustentável das contas-chave. 🏆 Responsável pelo crescimento de 7,8% no faturamento da carteira em 2025, por meio de estratégias comerciais, relacionamento com clientes, identificação de oportunidades e otimização de resultados.

Responsibilities: ● Reporting to the commercial management; ● Responsible for selling services to key accounts; ● Managing a portfolio of clients in the food industry, such as JBS, Nestlé and others, focusing on recurring sales; ● Analyzing the NPS indicator to monitor customer satisfaction; ● Leading regular meetings with the Marketing, Operation and Finance teams to define strategies for the portfolio. Achievement to highlight: ● Responsible for selling a project to a key client with a revenue of BRL 1.2 million, resulting in a 19% increase in revenue compared to the previous year.

Responsibilities: ● Reporting to the comercial director; ● Responsible for prospecting companies (strategic accounts) and managing the entire negotiation cycle, contract signing and implementation of new contracts in markets such as mining, construction, pulp and paper, fleet operators, retailers and wholesalers; ● Managing relationships with strategic clients, contributing significantly to the company´s results across various sales channels, such as e-commerce, distributors and contracts; ● Leading strategic meeting with clients and overseeing complex sales projects across diverse sectors, including mining, construction, pulp and paper, fleet operators, retailers and wholesalers; ● Conducting consultative sales; ● Analyzing and monitoring sales performance indicators; ● Responsible for ensuring compliance with the company´s commercial policies, processes and strategies; ● Monitoring and supporting contract renewals and acquisition of new contracts. Achievement to highlight: ● Achieved revenue growth of 23% in 2018, 20% in 2019 and 23% in 2020 by securing new contracts and opening new strategic accounts, expanding the portfolio into new product lines.

Responsibilities: ● Reporting to the commercial director; ● Supporting distributors with sales incentives, relationship management and commercial campaigns; ● Communication and relationship management with the market; ● Point of contact between suppliers (multinational brands), distributors and end customers (end users); ● Analyzing and monitoring KPIs to support the management in strategic decision-making and in the analysis of all SKUs in the portfolio; ● Supporting the Marketing team in developing commercial strategies for heavy machinery clients in the yellow line (mining and construction) and green line (agriculture); ● Responsible for executing the commercial strategy and creating new products. Achievement to highlight: ● Added new brands to the company´s portfolio, resulting in a 15% increase in revenue for the area.

Responsibilities: ● Reporting to the commercial management; ● Support to the Sales teams; ● Analyzing and monitoring KPIs, including the ABC curve of products, to support management in the decision making process for the business; ● Preparing and delivering presentations to clients; ● Providing customer support on operational matters; ● Executing the business plan, responsible for identifying and developing sales opportunities; ● Monitoring the implementation of high-relevance partnerships; ● Participating in business planning and processes; ● Identifying business opportunities in strategic clients for sales prospecting. Achievement to highlight: ● A 10% increase in the client portfolio registration, resulting in a 30% positive response from new clients.

Responsibilities: ● Responsible to the commercial management; ● Responsible for negotiating sales conditions, post-sales follow-up, customer service, margin management and product mix, with a focus on meeting monthly targets, increasing market shared and profitability; ● Managing leads and supporting the SDR team; ● Supporting the development and implementation of sales strategies for penetration into existing accounts and driving additional revenue streams; ● Monitoring the closing of new business and providing support to sales representatives and distributors; ● Direct involvement in the acquiring market, creating interfaces between the POS and the entire payment system; ● Preparing management reports and administrative spreadsheets with key performance indicators. Achievment to highlight: ● Achieved and 8% increase in the speed of report generation through improvements in internal processes.

- Suporte técnico-comercial no atendimento a clientes e equipe de vendas, realizando levantamento de necessidades, elaboração de propostas, esclarecimento de especificações técnicas de produtos/serviços e apoio na construção de soluções aderentes ao negócio.

- Atendimento consultivo ao cliente, identificando necessidades, apresentando soluções, produtos e serviços, conduzindo negociações e fechamentos com foco em metas, fidelização e excelência na experiência de compra.