Claudia Jorgensen

- Agent Manager for Spain and Portugal - Planning and implementation of brand and product campaigns in accordance with Marketing Calendar - Responsible for coordination and implementation of collection launches to B2B market - Daily contact person for international agents and sales team - Weekly newsletters to B2B partners and wholesale customers - Arranging annual stock sale, collection kick off and 3daysofdesign - Managing sample collection and coordination of POS material - In ERP project group when implementing Microsoft Dynamics 365 Business Central. ERP responsible in HQ Sales Team - Developing, updating and managing B2B Webshop on a daily basis

- Sales support for APAC and backup for remaining markets - Weekly sell-in reports and forecast to leadership team - Responsible for Return Merchandise Authorization handling and process optimization - Development of new B2B Shop - Start up of ERP project

- Customer service and sales support - Order handling - Claims handling - Return merchandise authorization - Market analysis - Invoicing - Freight booking - Webshop support - Sales at fairs, outlets and in pop-up shop Experienced user of C5, Dynamicweb and Microsoft Office

- Organization of shipments, distribution, merchandize management and quality management - Development of new market concepts - Responsible for creating statistics, sales- and market analyses - Coordination of press loans - Handling of web orders - Handling of claims and returns - Invoicing and accounting operations - Assisting in organizing and preparing events - Costumer acquisitions and supporting existing customer base

Experience in representing and administrating the Danish brands ferm LIVING, House Doctor, Nicolas Vahé, Kreafunk and Sebra on the German, Austrian and Swiss market. Customerservice - Sales - PR - Administration - Press and B2B contact - Order handling - Press loans - Sales at and planning of fairs - Updating the homepage - Planning and execution of Social Media content C5 and Wordpress experience

Cand.ling.merc - marketing processes in an international perspective Courses: Consumer Communication Consumer Behaviour Marketing Strategy and Planning in an International Perspective Project in Intercultural Marketing B2B Sales and Relations Management Intercultural Linguistic and Cultural Diversity Interpersonal Discourse (Negotiation Technique) Culture, Language and Identity

(Kontoruddannelse med speciale i administration) The administrative employee, advanced International business Presentation technique Sales and marketing The administrative employee 2, advanced