Claudia Montenegro

• Analyzed invoice and expense reports, identifying variances, and conducting thorough research to proactively resolve issues, ensuring strict adherence to financial compliance standards. • Streamlined record-keeping by meticulously coding invoices and other financial documents, facilitating easy retrieval and maintaining a high level of organization. • Managed high-volume invoice processing with exceptional efficiency, ensuring timely completion while maintaining accuracy and quality standards. Processed an average of 65 invoices per day with minimal supervision. • Maintained accurate and up-to-date financial records by reconciling monthly, quarterly, and yearly statement transactions. • Collaborated with the purchasing team to identify and resolve cost variances by coordinating goods receipts, ensuring accurate and consistent financial reporting. • Prioritized timely payment processing by obtaining prompt management approval and/or delivery confirmation for invoices, purchase orders, and credit memos. • Provided clerical support to the Accounts Payable team, contributing to the overall efficiency and operational success of the organization

• Delivered accurate billing, invoicing, and vendor payments with a 98% success rate, ensuring timely processing and compliance with internal controls. • Negotiated improved shipping and payment terms with vendors, reducing logistics and procurement costs by 20%. • Managed vendor contracts, coordinated claims, and monitored purchase orders to ensure accurate and timely inventory reconciliation. • Acted as liaison between customers, suppliers, and internal departments to streamline order fulfillment, resolve discrepancies, and maintain high service levels. • Managed aging receivables by executing timely follow-ups on delinquent accounts, accelerating collections and improving cash flow. • Resolved billing discrepancies and processed credit memos, adjustments, and refunds as needed. • Prepared customer statements and collaborated with sales and customer service teams to address invoicing or payment issues. • Assisted in preparing financial reports, such as AP and AR aging analyses, bad debt provisions, and cash flow statements. • Managed onboarding for new clients and vendors, ensuring accurate data entry and compliance with internal requirements. • Utilized ERP/accounting systems such as QuickBooks to process financial transactions and generate reports.

• Achieved consistent annual practice growth of 25%-30% while maintaining a productive patient schedule and reducing collections past 90 days to 2% • Optimized under-performing team by implementing accountability and direction, supervised dental office auxiliary. • Conducted training on standardized clinical best practices, performed performance evaluations, and managed terminations as necessary. • Collaborated with recruiting team to hire high-performing candidates and supervised treatment coordinators to ensure a standardized patient consultation. • Spearheaded implementation of short-term and long-term strategies to achieve business plan and profitability goals. • Managed scheduling, training, and inventory control while addressing customer concerns with suitable solutions. • Motivated and evaluated personnel for performance improvement and goal achievement. • Developed strategies to achieve sales and customer service goals by building strong connections with clients