clark moss

* Facilitate event ticket sales and distribution in the Oregon, Washington, Idaho, California, and Nevada region through client site system installations, software training, upgrades, and maintenance. * Managed Box Office Staff at the Spokane Public Facilities District, working directly with SPFD staff and Board Members. * Manage ticketing services for multiple venues of varying size including arenas, performing arts buildings, colleges, and convention/exposition centers. * Hold responsibility for preparation and oversight of $2M budget, providing regional direction through internal communications and reporting. * Recruit and manage a staff of 50. * Meet regularly to develop and nurture positive relationships with promoters and venues, managing internal and external product and system training.

Facilitate event ticket sales and distribution in the Washington, Idaho, and Nevada region through client site system installations, upgrades, and maintenance. Manage ticketing services for 4 Arenas, 2 Performing Arts Buildings, 4 Colleges, 2 Convention/Exposition Centers, among other various sized venues and clients Hold responsibility for oversight of $1M budget, providing regional direction through internal communications and reporting. Recruit and manage a staff of 35. Coordinate equipment installations and software training. Meet regularly to develop and nurture positive relationships with promoters and venues, managing internal and external product and system training.

Provided client services including building, managing, and maintaining their events. As well as distribution of detailed event information to all points of sale on the ticket system. Recruit and manage call center staff of 10. Created documentation and other training materials for call center staff and clients. Worked with regional manager to establish, and enforce operating policies and procedures. Assisted with overall daily operations. Managed support for internal and external ticketing equipment and software.