Clarissa Mico M.

Lead and manage the sales team to achieve sales targets and KPIs. Develop and implement strategic sales plans to expand customer base and maximize sales. Analyze sales data to identify strengths, weaknesses, opportunities, and threats. Provide ongoing training and development for the sales team. Monitor and evaluate the performance of sales representatives and provide coaching and feedback. Build and maintain strong, long-lasting customer relationships. Build a strong network of local and international suppliers. Collaborate with suppliers and other internal teams to ensure alignment of sales strategies with overall business objectives. Prepare regular sales reports and presentations for senior management. Stay informed about market trends, competitors, and industry developments within electronics and semiconductor industry.

Division: Electronics Materials Solutions Division Products Handled: Novec Engineered Fluids, Fluorinert Electronic Fluid, Carrier Tape and Cover Tape 1.) Client Relationship Management & Account Development: Develop and maintain strong, long-term relationships with key clients. Act as the main point of contact for client inquiries, issues, and feedback. Conduct regular meetings with clients to review their needs, goals, and satisfaction. Understand the client’s business and industry to identify opportunities for growth for Engineered Fluids (Novec ™ & Fluorinert) and Transport (Carrier and Cover Tapes). Develop and implement strategies to expand business with existing accounts. Propose solutions and enhancements that align with clients' business objectives. 2.) Performance Monitoring: Monitor and analyze account performance metrics to ensure client satisfaction. Prepare and deliver reports on account status, including key performance indicators and achievements. 3.) Collaboration: Work closely with internal teams, including sales, marketing, and customer service, to ensure a unified approach to client management. Coordinate with product and service teams to address client-specific requirements and resolve issues. 4.) Contract and Negotiation Management: Negotiate contracts and agreements with clients to maximize profitability and ensure client satisfaction. Ensure all agreements are adhered to and manage any changes or renewals as necessary. 5.) Market and Competitor Analysis: Stay informed about electronics and semiconductor industry trends, market conditions, and competitor activities. Provide insights and recommendations based on market analysis to enhance client strategies. 6.) Problem Solving: Address and resolve any client issues or conflicts promptly and effectively. Implement proactive measures to prevent potential issues and enhance client satisfaction.

Assigned to develop new businesses outside of the existing accounts.