
Clare Empson
Director of Supply Chain, Property and Group Efficiency @ N Brown Group
About
Board-level operations and customer executive with a career built from the shop floor to the boardroom. I specialise in turning strategy into execution, running complex operations, leading transformational change, and delivering commercial and customer outcomes at scale. I have led enterprise-wide supply chain, customer operations, and transformation agendas across global and multi-site organisations. Trusted by CEOs and Boards to bring clarity, pace, and commercial discipline when decisions matter most. My focus is simple: deliver for customers, protect the P&L and build leadership teams that sustain performance through clarity, trust, and execution.
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United Kingdom
Apparel & Fashion
Business Strategy, Business Transformation, Omni-Channel Services , Retail Strategy , Supply Chain Management, Customer Satisfaction, Training & Development, Cross-functional Coordination, Planning Budgeting & Forecasting, HQ Move Management, Change Management, Interpersonal Skills, Recruiting, Retail, Fashion, Store Management, Merchandising, Apparel, Visual Merchandising, Luxury Goods
Experience

Director Of Operations
•Responsible for leading teams across global shipping, logistics, procurement, property and health & safety functions for the organisation •Leading transformational change projects alongside the CFO and driving financial performance covering the UK/EU property strategy programme, comprehensive supply chain review, and procurement delivery model •Appointed the Business Lead on the Brexit Programme reporting to the CFO and responsible for the Brexit readiness, coordinating over 30 key business personnel regarding deal and no-deal scenarios to assess financial impact and implement mitigation actions •Managing the COVID-19 response for the company covering all premises and ensuring all health and safety standards are implemented in accordance with COVID-secure government guidelines •Overseeing the departmental organisational design, operating model, and adapting to drive performance in line with company strategic objectives •Identifying opportunities to streamline operating activity, reduce operating costs, enhance supply chain management processes •Improving operations management capabilities and ways of working as well as leading the business change required to modernise as part of driving operational performance •Managing a large operations budget and four direct reports overseeing a range of activities with a focus on KPI performance, store profitability and footprint, and driving improvements within supply chain management •Promoting company values and culture across teams and acting as a pro-active sponsor and advocate for company vision, values and strategic objectives •Working in partnership with the Senior Leadership Team to embed cross functional working, multi-disciplined teams, and improve performance to underpin growth and profitability
Clare Empson's Contact Information
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