clara pearson

per scholas

Country

united states

City

silver spring

Industry

civic & social organization

Skill

microsoft office, management, microsoft excel, microsoft word, research, powerpoint, leadership, photoshop, public speaking, time management, microsoft outlook

Experience

per scholas

washington d.c metro area

rapid response team

frontier communications

2015-4 - Present · 11 yrs 6 mos

customer service

volt

2013-3 - 2013-6 · 4 mos

I spoke with customers who wanted to register their grill and also sent out warranty parts.

customer service

tag mobile, llc

2012-9 - 2012-12 · 4 mos

I signed customers up for government-funded phone service; also verified income and different government programs in a call-center environment.

claims associate

kelly services

2011-5 - 2011-11 · 7 mos

I helped customers throughout the claims process. I handled and received inquiries from policyholders, claimants, and repair shops to ensure rapid and fair claims; data entry, filing, mail support.

customer service

mri network (m) sdn bhd

2010-5 - 2010-8 · 4 mos

I collected on 30-60, 60-90 day accounts by phone. Made collections on past due cable bills- had to maintain weekly quotas; always obtained bonus figure for the month.

customer service representative

snelling staffing services

2007-10 - 2008-3 · 6 mos

I received incoming calls for Federal Reserve Bank; enrolled customers who received paper checks into direct deposit, input information in system, received 100-200 calls daily.