clara jimenez

* Provided detailed account information to clients inquiring about monthly billing statement, interest rates, finances charges, late fees as well as terms and conditions of ongoing payment plan promotions in accordance to company client service standards. * Adhered to detailed corporate company policy in accordance to privacy legislation when verifying, updating and obtaining client information to ensure that personal information and/or accounts are not compromise. * Assisted unit manager with various duties such as entering exceptions in order to meet representative’s adherence, print out daily compliance reports. * Completed a four-month assignment as a Collector 2 within Citi MasterCard, used of IBS, FDR and CASCS system. Handle delinquent accounts over 5 days past due.

* Prepare all listing materials: Pre-listing presentation, Listing Agreement, comparative market analysis. * Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing. * Create all listing & open house flyers, graphics and all other marketing materials. * Manage client database. * Create & regularly prepare all buyer & seller consultation packages. * Manage & update Agent’s website, social media and online listings. * Coordinate all client & vendor appreciation events. * Oversee all aspects of the administration of the agent’s business. * Maintain all agent financial systems, bill payment, budget, bank accounts, and business credit card(s).