Claire Farley

• Oversee development of custom tradeshow booths from conception through installation • Track a plethora of client assets - logos, text, designs and ensure each booths final build is correct • Notes any print / placement errors onsite and communicate fixes to the relevant party

• Focus in general session production: graphic coordination, speaker / talent wrangling, ASM • Manage talent and speaker rehearsals, capturing notes on presentation adjustments and ensuring speaker notes are prepared and delivered in the preferred format (teleprompter, note cards, printed materials, etc.) • Assist in the execution of meetings and conferences for a variety of high-profile clients

• Create and provide crucial documentation for crew and talent detailing schedules, procedures, and other relevant information • Serve as a key liaison between clients and vendors to ensure all aspects of the event align with company objectives

• Ensuring the smooth flow of live music shows around Manhattan while creating a comfortable experience for artists to perform and keeping the shows running on time • Oversees general organization of various elements for each show such as the performing artists, door person, sound engineer, bartenders, and venue management

• Photographed concerts and wrote reviews throughout the New York City Metropolitan area while increasing the publications social media presence. • Interviewed artists nationwide on upcoming releases and announcements such a label signings. • Assisted artists in crafting biographies, press releases for new projects, pitches to streaming services, and more. • Experience interviewing in video and written formats.

• Acted as a friendly first point of contact for guests by answering questions about the venue, selling tickets to upcoming shows, and granting admission to the venue as appropriate • Utilized Ticketmaster systems to account for ticket inventories, sell and refund tickets, and create sale and show reports each day • Managed guest lists, will call and third-party purchase lists for performances to track individuals entering the venue • Monitored the phone and email inbox to communicate with customer queries

• Crafted a variety of beverages as a barista in a highly trafficked café just outside of NYC. • Worked individually as a barista and on a team as a barback for busier shifts. • Assisted servers, hosts, cashiers, kitchen staff and managers as necessary. • Ensured proper prep and stocking was completed each shift. • Took inventory of supplies and notified managers when items should be ordered.

• Executed duties in a fast-paced, high-stress environment with a calm demeanor and excellent communication while also maintaining a clean and efficient workspace to allow for accelerated, high quality service. • Effectively managed daily and weekly prep and order lists and oversaw these functions. • Attained a high-level understanding of food and beverage operations while assisting with management with catering and collaboration events hosted on and off restaurant premises. • Managed and trained multiple employees productive and safe procedures for working in food service • Designed new menu items and improved recipes and techniques for older items.

• Provided customers with a friendly first point of contact to answer questions and make recommendations. • Tracked cash register by counting cash payments and calculating the deposit as a closing procedure. • Answered phones, restocked supplies, communicated with supplier reps and unloaded / organized orders from suppliers.

• Graduate of the JWU College of Hospitality Management with a bachelor’s degree in Sports, Entertainment, Event Management and a minor in Professional Communication. • Honors Program & Summa Cum Laude graduate with a 3.9 GPA. • Held a leadership role on a National College Athletics Division 3 team.