Claire H.

Fast-paced role covering facilities management in an office of 120 employees across three sites. • Responsibility for office refurbishment works, seating plan, general repairs and maintenance, managing cleaning and other contracts. • Managing and overseeing reception including line managing two office coordinators. • Overseeing complex IT setup (Apple and Windows, remote and onsite) with support from external IT consultancy. Maintaining IT budget. • Responsibility for Health and Safety including introduction of COVID protocols, risk assessments. First aider and Fire Marshall. • Working with Director of Strategy to establish and manage systems for ISO 9001 and 14001 assessments. • Onboarding new starters including overseeing IT setup and introduction to Office Systems. • Providing general admin support.

• HR responsibility including staff contracts, reviews, inductions and exit interviews • Responsibility for work experience programme • Responsibility for office consumables and stock control • Project managing office move • Liaising with IT team to resolve IT issues • Managing award submissions

• Sole admin support for 30 staff • Responsibility for HR including staff recruitment, inductions, tracking sickness and annual leave, obtaining sponsor license and arranging sponsorship of employees as necessary • Project-managing office relocation including searching for premises, logistics, removals, overseeing office fit-out, dealing with contractors and arranging utilities • Negotiating and renewing contracts for utilities and maintenance contracts • Providing PA support to three Founding Directors including arranging international travel • Supporting Finance Director, inputting and generating invoices, making payments to supplier and freelancers, reconciling petty cash and company credit cards. • Responsibility for Health and Safety • Ordering office supplies including stationery, food and drinks • Tracking and recording sales figures of published games

• Managing day-to-day running of an office of 80 employees; including office maintenance, procuring office equipment, stationery and sales prizes • PA support to two Founding Directors including diary management and international travel arrangements • Sole responsibility for organising company events including Christmas Party, team dinners and team-building activities

Following up sales leads, contacting prospective clients by phone to gauge interest and where necessary arrange product demonstrations and meetings with consultants. Carrying out desk research to gain information on potential markets for expansion.