Chu Kai L.

[Area: Mobile Robot] • Utilise proprietary software(s) and Linux commands via SSH, Telnet to support error identification and perform the necessary recovery action(s) • Perform fault analysis through the retrieval of error logs • Maintain Automated Case-handling Mobile Robot (ACR), Autonomous Mobile Robot (AMR) and the peripheral equipment within the region i.e. Curative and Preventive Maintenance (CM & PM) - Replacement of electronic and mechanical part(s) • Escalate issue(s) to HQ ensuring a solution is formulated

[Area: Memory Testing Equipment] • Maintain and troubleshoot Solid State Drive (SSD) testing equipment - Annual Preventive Maintenance (PM) - Retrofit - Fault analysis • Logistics management

[Area: Industrial Robot] • Analyse fault(s) and formulate rectification action(s) to achieve the best Mean Time Between Failure (MBTF) • Maintain 6-axis and SCARA industrial robots within the region i.e. Curative and Preventive Maintenance (CM & PM) • Promotion of Preventive Maintenance (PM) packages • Development of service-related supplementary material(s) to optimise maintenance process • Formulating recommended parts list for the inventory • Deliver equipment orientation/introduction and troubleshooting training • Address quality (QA) issue(s) and process Return Merchandise Authorisation (RMA) for defective part(s) • Programme VAL3 applications to support product verification and maintenance work [Area: Mobile Robot] • Troubleshoot and maintain ROSA system • Supported troubleshooting works on WFT Automated Guided Vehicle (AGV)

[Area: Mobile Robot] • Troubleshoot and recovery of Automated Guided Vehicle (AGV) & Autonomous Mobile Robot (AMR) • Development of Maintenance-related documents i.e. Troubleshooting Manual

[Integrated Work Study Programme (IWSP)] Intensive training and exposure to the Maintenance, Repair & Overhaul (MRO) sector of the Aviation industry, encompasses both WSQ and in-house training. Awarded: Certificate of Recognition (CoR) Completion of SAR-147 Approved Basic Training Course (M02 ‐ 10) accompanied with WSQ Courses

Under subdivision: Denso Wave • Provide regional repair and maintenance services to Auto-ID and Data Capturing (AiDC) devices i.e. barcode (1D), QR code (2D) and RFID scanners • Management of warranty (RMA) and repair cases • Management of logistics i.e. repair/spare parts inventory • Involved in minor programming projects on WinCE and proprietary OS (BHT-OS) Other highlights Vietnam • Established third party repair centre in Ho Chi Minh city • Provided Service Training to local Engineers Indonesia • Finalised and executed Maintenance service agreement Thailand • Retrofit conversion of BHT1100 India • Service recovery of BHT1200

• Generate and process of documents i.e. Quotation, Job orders, Delivery orders • Coordinate for job requirements from customers and arrangement of tasks to mechanics

• Guide a team of testers to perform the necessary test procedure • Support in planning and implementing engineering projects • Maintain efficiency by ensuring the completion of projects within the stipulated timeline, within specific guidelines • Escalate or resolve any technical issues internally or with external clients • Compile test plans and data for timely submission with accuracy • Perform test system setup and technical support based on requirements • Execute test based on test procedure • Record test data into datasheet