Cindy Leung

• Providing optimal customer service by identifying customer needs, and evaluating, resolving and responding to customer inquiries about products and services • Establishing and maintaining effective relationships with new and existing customers and advising on the suitability of services • Consistently ranked top 5 banker in the district

AT&T Retail Leadership Development Program, Atlanta, GA • Developed leadership skills to effectively manage retail store, drive for results, and motivate team members • Implemented training during a six week rotation in Gurnee, IL managed 19 Sales Representatives and ranked number one in sales in the store within the first two weeks • Delegated workflow in a fast-paced and team-oriented environment • Demonstrated confident, articulate, and professional speaking abilities

• Facilitated cultural events including Chinese New Year Festival and Renton International Festival • Coordinated various projects and generated budget reports under tight deadline • Closely monitored advertising sales and identified potential areas for expansion and development • Led team in launch of China Gate Project

Assisted in relationship marketing research Performed duties include: data collection, data analysis, literature review, data entry

Taught toddlers Learned skills to communicate with children Planned activities for parents and children