
Cindy Bender
Vice President of Portfolio and Program Management @ Fiserv
About
SENIOR IT EXECUTIVE Driving Cloud-Scale Innovation, Distributed Systems, and Strategic Team Leadership
United States
Omaha Metropolitan Area
Information Technology & Services
Cybersecurity, Regulatory Compliance, Technology Management, IT Strategy, Operations Management, E-Commerce, SDLC, Management, XML, Vendor Management, Software Development, COBOL, Scrum, Analysis, JCL, Testing, Requirements Analysis, Agile Methodologies, Team Leadership, Team Building
Experience

Vice President of Portfolio and Program Management
Omaha, NE
Directed $100M+ portfolio strategy for cloud-based and distributed systems, achieving 98% client satisfaction and 25% improved delivery efficiency across Print, Healthcare, and Plastics divisions. Collaborated with C-suite leadership to define technology roadmaps, aligning with customer and business needs for scalable solutions. Led 300+ global staff, mentoring senior engineers and managers to build a high-performing, innovative team, reducing leadership turnover by 10%. Implemented data governance processes, enhancing operability and reducing costs by $5M annually through optimized resource allocation. Influenced cross-functional priorities, driving seamless integration of complex initiatives across global teams.

Vice President Information Technology
Managed $100M+ technology budget and 300+ global staff, overseeing distributed systems generating $1.1B in annual revenue. Led $80B synergy program for Fiserv/First Data merger, delivering $95.5M in investments and $7.7M in vendor savings through strategic consolidation. Consolidated six production facilities into a unified, cloud-ready tech stack, migrating 2,200 clients and improving system scalability and latency. Migrated 530 clients to cloud-based DDA 2.0 platform, reducing infrastructure costs by $2.7M and enhancing service reliability. Strengthened cybersecurity for high-performance systems, ensuring compliance through robust encryption and vulnerability management.

Director of Information Technology
Oversaw development of distributed systems, improving availability and performance for 3.6B+ annual document outputs in financial services. Drove agile transformations, mentoring teams to deliver scalable, high-performance solutions on time.
Cindy Bender's Contact Information
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