Cindy Ng

🔹 Leadership & Strategy • Act as a strategic advisor to business leaders, providing insights and guidance on talent strategies and market dynamics. • Take ownership of client delivery success for ongoing projects, maintaining consistent service excellence. • Serve as a key partner to client stakeholders, aligning expectations and ensuring delivery excellence. • Lead, mentor, and develop a high-performance TA team, fostering a culture of excellence, collaboration, and continuous improvement. • Manage and execute the end-to-end TA process for project requirements • Champion best practices to enhance operational efficiency, scalability, and candidate experience across the recruitment lifecycle. • Leverage market insights and talent analytics to inform strategic decisions and optimize hiring outcomes. • Oversee daily demand planning and governance of TA productivity and KPIs. • Monitor and manage daily performance metrics and reporting for data-driven decision-making.

• Led the complete range of IT solutions and outsourcing services, including sales and delivery. • Directed sales efforts and service quality while managing a team focused on resource augmentation within the IT division. • Held full profit and loss (P&L) responsibility for the team. • Actively shaped and executed sales strategies to drive revenue growth in alignment with company objectives. • Managed and guided team members, overseeing performance and helping them meet their goals. • Handled client RFPs and led strategies for client retention and acquisition. • Oversaw end-to-end recruitment operations, including process management and contract renewals. • Maintained strong relationships with senior client stakeholders. • Collaborated with senior leadership to develop growth strategies for the team. • Identified opportunities to expand into new markets and disciplines to support business growth and future scalability

• Talent Acquisition & Account Management, Leadership, Negotiation & Diplomacy skills with strong industry knowledge in IT Banking & Finance. • Customer & Service focused, building long-term relationships with stakeholders. • Manage the development, implementation and evaluation of Talent Acquisition & Recruitment Life Cycle. • Mentors the Talent Acquisition team and oversee all operational activities in China & Singapore to execute business initiatives, drive customer growth and achieve sales objectives under tight deadlines. • Successfully headhunted multiple technical candidates for our clients in Singapore & China. • Successfully generated business contacts for the company. • CERTIFICATE OF EMPLOYMENT INTERMEDIARIES (BASIC) CEI-21-04-0165

Oversee and manage all planning, marketing and execution of event activities to ensure the delivery of innovative and engaging corporate events for clients in APAC Region. Strong vendor management, financial management, time management and problem-solving skills.