Ciara Lambe

Responsible for leading the Irish Funds Operations Team and managing the day-to-day activities of the Association’s financial, operational, governance and HR infrastructure. As a member of the Leadership Team, I’ll be supporting and contributing to the development and growth of Irish Funds, to deliver a range of operational and strategic projects and initiatives, to maximise the Association’s effectiveness, in conjunction with our governing Council, Board, the wider team and related stakeholders.

In this newly created role at ACOI, Ciara is responsible for the day to day management of the operating units of the organisation which consist of Membership Services, Professional Development and Communications. Ciara will also play a key role in ensuring the continued quality and relevance of the ACOI’s Education programmes.

Responsible for developing and maintaining an exceptional team of Faculty Members; The recruitment and onboarding strategy for the ICT and Arts department Attracting, managing and retaining staff Managing the Performance and Development Review processes Preparation and management of the annual School budget to ensure all resources are fully utilised Reviewing non-academic tasks and ensuring they are streamlined and workloads are managed and distributed appropriately

As a member of the Business Operations function of the Global Program Execution Services (PES) team, I worked closely with leadership to ensure the effective operation of the team. Responsible for; Managed the global recruitment pipeline and lead the timely and accurate execution of all recruitment activities. Built, influenced and maintained global relationships vital to the recruitment process Responsible for the on-boarding process Provided guidance and coaching on key People issues Coordinated the Performance Management process Reviewed existing PES procedures and introduce efficiencies

Managed all aspects of Professional Education and Experience. Responsible for advancing initiatives to maximise the success of graduates to sustain EY’s position as a Leader in Professional Education. Responsible for; Led the implementation of the firm’s exam training policies and managed the overall internal exam support curriculum and ensured it was ‘best in class’ Evaluated and analysed all results and communicated them to the Business Devised effective monthly dashboard reports which met the needs of the Business and delivered key messages Developed the Professional Qualification budget for the Business financial year, reviewed and reported on monthly expenditure Established and supported face-to-face and virtual learning Mentored and provide support to counselees

Managed a team of full-time trainers and was responsible for scheduling and uploading all instructor-led training for both applications and technical courses in the Learning Management Systems (LMS). Responsible for; First point of contact for sales, IT support, and training teams to ensure client expectations and company goals were achieved Supported and mentored the training team to ensure quality and relevance of targeted, role-specific training materials and courseware plus delivered the continuous professional and skills development of the team Devised effective weekly and monthly reports on training events and related issues and uploaded training metrics

As a Trainer I specialised in end-user application training. My professional experience has equipped me with outstanding practical skills and an in-depth understanding of IT operations management and training delivery. I have delivered instructor-led and web-based training in a diverse range of applications packages. I have also been involved in partnering with clients to develop custom courses, induction programmes and associated courseware. Project Involvement; DAA (Dublin Airport Authority): Managed DAA’s program to upgrade to MS Office 2007, developed custom courseware and delivered training across multiple departments ComReg (Commission for Communications Regulation): Developed bespoke templates for ComReg documentation and publications. First point of contact regarding implementation and training related queries. Delivered instructor-led training up to director level EY: Coordinated EY's annual Graduate Induction IT Programme, liaised with Graduate Induction Team to develop bespoke MS Excel course content, selected a panel of trainers and scheduled training events. Delivered instructor-led training sessions to 150-200 delegates annually

I have a genuine passion for inspiring learning and development in others. I am a dedicated, enthusiastic educator who gets great satisfaction from helping people improve themselves, their skills, and educational qualifications. As an experienced trainer and facilitator, I have many years experience working in community settings, voluntary and private organisations helping others to learn and up-skill. Along with strong and creative facilitation skills, I can engage individuals and groups in activities and learning that will motivate and energise them. My excellent presentation skills allow me to utilise a variety of communication mediums and delivery methodologies.

Develop an understanding of all aspects of education and training, both in the formal and informal sectors (adult education, community education and workplace education and training) as they have evolved in the social and historical context in Ireland. Enhance an understanding of the key theories underpinning education, community development and organisational learning. Develop the practical and theoretical skills necessary to deliver quality education and training. Enhance the ability to communicate effectively in a learning environment.

Designed for anyone who is in charge of a budget and who seeks to understand and analyse financial reports and also forecast future performance. Plus, gives business leaders and decision-makers a strong grasp of finance language, terminology and skills in analysis. The programme empowers non-finance managers to communicate effectively with accountants and finance managers.

Provides participants with an in-depth exploration of the leadership role in organisations. It enables participants to appreciate what employees expect and want from their leader and, in turn, helps them to build more successful relationships with their colleagues. The programme highlights the important skills that a leader needs to successfully juggle the demands of team, task and the individual.

Understanding: 1. What is Equality, Diversity, and Inclusion? 2. Being an Employer of Choice 3. Being Inclusive - Gender 4. Being Inclusive - Ability