Ciane Russell

Administrative Assistant supporting daily office operations within a corporate environment of 180+ employees. Responsibilities include managing front desk operations, answering and routing incoming calls, and monitoring visitor access to maintain a professional office setting. Coordinates with building maintenance to submit, track, and follow up on work orders to ensure operational efficiency. Works with the accounting department to process monthly orders for office supplies, snacks, and beverages. Schedules and organizes conference rooms for employee use, coordinates conference calls, and manages hotel reservations for management as needed. Maintains communication with staff across departments and external contacts to support daily administrative functions. Ensures accurate recordkeeping, efficient workflow, and timely completion of administrative tasks in a fast-paced office environment.

Exmar Offshore Company — Contract Role Executive Assistant / Administrative Support | Jan 2026 – May 2026 Provide direct executive and administrative support for David Lim (Director of Management) and to senior leadership department, including Project Management, Accounting, and ICT Operations Arrange travel accommodations, including hotel bookings, car rentals, and logistics for executives, interns, and visiting staff Organize and coordinate conference room bookings, meetings, and executive-level lunches Manage ordering and setup of meals for meetings, conferences, and corporate events Oversee and stock office-related ordering, including supplies, packages, and operational needs Serve as a liaison between executives, staff, vendors, and building management Coordinate complex scheduling and calendar management for executive meetings and internal teams Support front office operations, including managing calls, greeting visitors, and maintaining office flow Handle multiple high-priority requests simultaneously while ensuring accuracy and timeliness

● Responded to high-volume inbound calls, providing customers with timely information and next-step solutions ● Coordinated service responses by communicating accurate details to emergency responders and internal teams ● Maintained detailed documentation across multiple systems to ensure accuracy and compliance ● Delivered calm, professional communication during time-sensitive situations ● Utilized CRM systems and call management tools to track incidents and resolutions ● Managed inbound and outbound calls related to residential and commercial alarm activity ● Maintained HIPAA compliance when handling sensitive medical information

Capture candid and posed shots that portray the joy, wonder, and connections families experience while exploring the zoo, work with fellow photography team to maximize photo coverage in high traffic areas of the Houston Zoo, directing families for group poses or candid shots while ensuring everyone feels relaxed and natural, especially children.

Drafting and distributing press releases, statements, and other media materials to announce news, events, or updates regarding the organization, building and maintaining relationships with journalists, bloggers, reporters, and influencers on staff, embracing social media and digital platforms to engage with the audience directly and manage the organization's online reputation, all while maintaining a positive public image